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Medicaid Account Manager
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | washington, District of Columbia |
About this job
Xerox is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. Xerox serves clients in more than 160 countries. For more information, visit www.xerox.com, www.news.xerox.com, www.realbusiness.com or www.xerox.com/businessservices.
If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
Position is located in Washington, DC
Role Summary:
Owns the account P&L for all Xerox services for the assigned client(s) and owns the highest level of relationships on the account(s)
Accountable for driving revenue growth for the account(s) leveraging our full portfolio of offerings
Accountable for management of contract requirements and ensuring the highest levels of client satisfaction
Key Responsibilities:
Partner with capabilities and sales to create, update and communicate account business plan (2 -- 3yrs).
Position Xerox as a strategic partner and leverage relationships to achieve account business plan.
Account(s) financial performance / P&L management (planning, forecasting, budgeting)
Responsible for delivery of contract requirements to the client(s)
Review SLA trends and communicate improvement plans as needed.
Drive YOY revenue growth from existing contracts.
Monitor and improve operational results. Take necessary actions to meet all financial and contractual targets.
Generate highest level of client satisfaction and ensure client reference ability
Manage subcontractors performance
Effectively manage multiple capabilities - and often multiple contracts - for their assigned client(s)
Partner with Capability Leaders to enforce accountabilities and ensure mutual success
Account planning activities including conducting SWOT analysis, evaluating resource requirements, and planning for stakeholder engagement
Partnering with Sales Executive on key activities such as account planning, portfolio growth strategy, and client relationship management activities
Participating in the end-to-end sales process from lead generation through deal approval
Managing client relationships, creating account strategies, and conducting periodic business reviews
Timely resolution of issues, and communicating client satisfaction results
Skills:
Client Management Experience
Contract Management
Subcontractor Management
P&L Management
High Performing Team Development
Work in a matrixed environment
Qualifications:
Medicaid Experience
Account Executive Experience
Proven track record for organic growth
Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to accommodations@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.
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If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
Position is located in Washington, DC
Role Summary:
Owns the account P&L for all Xerox services for the assigned client(s) and owns the highest level of relationships on the account(s)
Accountable for driving revenue growth for the account(s) leveraging our full portfolio of offerings
Accountable for management of contract requirements and ensuring the highest levels of client satisfaction
Key Responsibilities:
Partner with capabilities and sales to create, update and communicate account business plan (2 -- 3yrs).
Position Xerox as a strategic partner and leverage relationships to achieve account business plan.
Account(s) financial performance / P&L management (planning, forecasting, budgeting)
Responsible for delivery of contract requirements to the client(s)
Review SLA trends and communicate improvement plans as needed.
Drive YOY revenue growth from existing contracts.
Monitor and improve operational results. Take necessary actions to meet all financial and contractual targets.
Generate highest level of client satisfaction and ensure client reference ability
Manage subcontractors performance
Effectively manage multiple capabilities - and often multiple contracts - for their assigned client(s)
Partner with Capability Leaders to enforce accountabilities and ensure mutual success
Account planning activities including conducting SWOT analysis, evaluating resource requirements, and planning for stakeholder engagement
Partnering with Sales Executive on key activities such as account planning, portfolio growth strategy, and client relationship management activities
Participating in the end-to-end sales process from lead generation through deal approval
Managing client relationships, creating account strategies, and conducting periodic business reviews
Timely resolution of issues, and communicating client satisfaction results
Skills:
Client Management Experience
Contract Management
Subcontractor Management
P&L Management
High Performing Team Development
Work in a matrixed environment
Qualifications:
Medicaid Experience
Account Executive Experience
Proven track record for organic growth
Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to accommodations@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.
#C1
#C3