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in Pomona, CA

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Hours Part-time, Full-time
Location 675 E Foothill Blvd.
Pomona, California

About this job

Retro Fitness-Pomona, CA
The Front Desk employee is the face of the club; you are the person a member sees when her or she walks into the club. It is important that this person has a positive, upbeat personality with great communication ability. The Front Desk employee wears many hats and should be able to multi-task between answering phone calls, making a Retro Blends Shake and assisting customers.
Ideal candidates for the Front Desk will possess the following:
-A positive upbeat personality
-Effective ability to communicate with customers, coworkers and managers
-The ability to multi-task
-Customer service oriented
-Puntual, responsible and detail oriented
-CPR/AED training preferred but not necessary
-Prior retail experience is helpful
Responsibilities of the Front Desk include but not limited to:
-Greeting and checking in members as they come in
-Resolving customer issues in an effective manner
-Membership sales and retention
-Following up with prospects
-Selling store merchandise such as Retro Blends Shakes, cooler drinks, pro shop items, etc..
-Ensure safe and clean health club environment for members and staff
-Following company policies and procedures
All Front Desk Employees are to wear company staff shirt along with black pants or approved shorts. Sneakers must be worn. No boots, heals, or sandals. Front Desk should be well groomed and neat.
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