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Customer Service Representative - FT - M-F 2-11:15pm with weekends. St. Louis, MO
•30 days ago
| Hours | Full-time |
|---|---|
| Location | Bridgeton, MO Bridgeton, Missouri |
About this job
Overview:
Customer Service Representatives respondto inbound customer telephone callsregarding credit card billing inquiries, sales,service, and account maintenance issues. The salary range for this position is $12.00 - $14.30 per hour.
Key Accountabilities:
- Effectively answer and resolve issues regarding credit card billing inquiries such as payments, returns, and sales using excellent customer service skills.
- Effectively answer and resolve issues regarding purchases and delivery of merchandise.
Skills Summary:
- High school diploma or general education degree (GED) required.
- Excellent customer service, problem solving, analytical, decision-making, communication, follow-up, and organizational skills required.
- Computer keyboarding and navigational skills required.
Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.