Application Support Technologist - recent CS/CPT grad

Application Support Technologist

Your IT skills are needed just about anywhere. But is it where you want to go? Imagine working for one of the nation's most respected companies. Making a strategic contribution. Receiving the rewards and recognition you deserve. Whether you are pursuing a contract or permanent placement, Experis knows how and where to get you where you want to go.

The Application Support Technologist is a key member of Production Application Support and Triage Team. This position will act as a Tier II technical resolution point person for various complex system, application, data analysis related issues and a liaison between the Customer Support Center (CSC) / Field Staff and the IT Services group

Key Responsibilities:

• Data, system and application analysis in a Tier II role.
• Client helpdesk ticket resolution at a Tier II role.
• Monitor and react accordingly to various application irregularities.
• Monitor, investigate and remediate any application related process failures.
• Escalate and/or involve other resources as needed to insure the highest level of client satisfaction.
• Provide on-call coverage after hours on a rotating basis.
• Work an eight-hour shift between the hours of 7:00AM and 6:00PM, Monday through Friday

Are you interested? The ideal Application Support Technologist will possess the following:

• Candidate should have a B.S. degree in Computer Technology/Science or related degree with a GPA of 3.0 or above on a 4.0 scale. Those candidates about to graduate are encouraged to apply.
• Experience with creating, modifying and updating SQL queries and data changes is a must.
• Experience in supporting web-based application software and/or healthcare experience in a data/process analysis role is highly desirable.
• TIBCO experience is highly desirable.
• A wide range of various computer technology classes within the degree is required.
• Previous programming experience with .Net, XML, VB6, and Visual C++ is a plus.​

​​SKILLS AND KNOWLEDGE

Familiarity with administrating all components of the Microsoft Windows 2000/2003 server operating system family including Com+, MSMQ, and IIS.
Strong prioritization skills in a fast paced, time sensitive environment are required.
Excellent analytical, multitasking, and communication skills (both verbal and written), detail orientated and familiarity with testing and troubleshooting techniques.
The ability to multi-task as well as excel in a team environment is essential under limited supervision.
MCP, MCSA or other relevant certifications are desirable.

About Experis:

Experis is the global leader in professional resourcing and project-based workforce solutions with offices across major markets in the United States, Canada and Europe. As part of the ManpowerGroup, Experis leverages that expertise by providing clients with a single source solution for highly skilled talent and technology solutions in the areas of IT, engineering, finance and healthcare.

Experis is an Equal Opportunity Employer (EOE/AA)

Experis is an Equal Opportunity Employer (EOE/AA)