Host/Hostess - Full-time / Part-time

Purpose for the Position:

To serve meals to patrons according to established rules of etiquette.

Essential Responsibilities Hostess:

• Greets guests at front door of Boulder Grill
• Shows guest to table based on flow and seating of prior guest.
• Offers guest coffee upon seating.
• Communicates to server that new guests are in their section of dining room.
• Thanks Guest upon completion of meal.
• Offers any assistance a guest may need.
• Completes side work as deemed necessary by management.
• Reports to work for scheduled shift, on time and in uniform in accordance with company policy.
• Knows and complies with all company policies and procedures pertaining to this position and its duties.
• Performs other related duties as required.

Essential Responsibilities Server:

• Takes the initiative to greet guests in a friendly and warm manner.
• Serves ice water, juice, and/or coffee upon greeting the table.
• Presents menu/breakfast buffet to guest with stated price.
• Answers questions regarding food preparation.
• Writes order on check or memorizes it.
• Relays order to kitchen and serves courses from kitchen if necessary.
• Garnishes and decorates dishes preparatory to serving.
• Observes diners to fulfill any additional request and to perceive when meal has been completed.
• Cleans tables and resets them for next guest.
• Completes restaurant side work as deemed necessary by management after guests have left their section of dining room.
• Replenishes supplies and prepares for the next meal.
• Takes room service calls and fulfills those orders with a timely delivery.
• Reports to work for scheduled shift, on time and in uniform in accordance with company policy.
• Knows and complies with all company policies and procedures pertaining to this position and its duties.
• Performs other related duties as required.
• Works as a team with other dining room staff.
• Attentive to guests needs
• Responds to guest complaints in a friendly and courteous manner.
• Assists in stocking breakfast bar as time allows.
• Totals bill and accepts payment or refers patron to cashier.
• Utilizes computer terminal appropriately to close guest checks.

Skills & Abilities:

• Use arithmetic to total costs and make change.
• Talk with different kinds of people to find out what services they want and to give them information.
• Stand or walk for varying lengths of time, sometimes for long periods.
• Move fingers and hands easily and quickly to handle things like dishes, money and merchandise.
• Lift and carry things like heavy trays.
• Perform routine work or the same task over and over again.

Physical Demands:

Light Work: Exerting up to 20 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time), and/or up to 10 pounds of force frequently (Frequently: activity or condition exists up to 1/3 to 2/3 of the time), and/or a negligible amount of force constantly (Constantly: activity or condition exists up to 2/3 or more of the time) to move objects. Requires walking or standing to a significant degree, or requires sitting most of the time but entails pushing and/or pulling of arm or leg controls, or requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible.

Environmental Conditions:

Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75 percent or more of the time inside.