Inspectress

Purpose for the Position:

To supervise cleaning personnel and inspect hotel guestrooms, bathrooms, corridors and lobbies.

Essential Responsibilities:

• Assigns work to cleaning personnel and trains personnel in housekeeping duties.
• Posts room occupancy records.
• Adjusts guests’ complaints regarding housekeeping service or equipment.
• Writes requisitions for room supplies and furniture renovation or replacements.
• Examines carpets, drapes and furniture for stains, damage or wear.
• Checks and counts linens and supplies.
• Records inspection results and notifies cleaning personnel of inadequacies.
• Communicates with other hotel departments regarding problems which need their attention.
• Ensures all equipment is properly maintained and secured.
• Ensures Lost and Found procedures are followed.
• Aids in budget control through supervision of employees use of linen, supplies and equipment.
• Ensures key control policies.
• Abides by the regulations of the material safety data sheet when using chemicals.
• May perform cleaning duties.
• Reports to work for scheduled shift, on time and in uniform in accordance with company policy.
• Knows and complies with all company policies and procedures pertaining to this position and its duties.
• Takes the initiative to greet guests in a friendly and warm manner.
• Performs other related duties as required.

Skills & Abilities:

• Use hands to lift, carry or pull objects that may be heavy.
• Understand simple instructions.
• Learn simple procedures and techniques.
• Perform routine work or the same task over and over again.
• Plan the work of others.

Physical Demands:

Light Work: Exerting up to 20 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time), and/or up to 10 pounds of force frequently (Frequently: activity or condition exists up to 1/3 to 2/3 of the time), and/or a negligible amount of force constantly (Constantly: activity or condition exists up to 2/3 or more of the time) to move objects. Requires walking or standing to a significant degree.

Environmental Conditions:

Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75 percent or more of the time inside.