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Customer Care Assistant
•30 days ago
| Hours | Full-time |
|---|---|
| Location | 745 West New Circle Road Lexington, Kentucky |
About this job
We have a full-time opening for a Customer Care Assistant.
Must be able to work various shifts per week and be available weekdays and weekends.
- Must have a high school diploma or equivalent.
- Be authorized to work in the United States.
- Background check required.
Requirements
Let us help you in your new career path!
Start the new year out with a new career! We are seeking 45 candidates who, during their paid training, will learn to provide superior customer support in our Healthcare and Insurance Industry by responding to inbound customer inquiry calls in a call center environment.
We offer competitive pay with incentives and endless opportunities to expand your career!
Walk-ins applicants are accepted Monday - Friday from 9:00am - 3:00 PM at 745 W New Circle, Building 200, Lexington, KY 40511 (across from Lexmark, in the old IBM building).
Application, testing and interview taking place all in the same day!
Successful candidates should have:
* A minimum of a high school diploma or GED, at least 18 years of age or older
* Good typing skills (25+words per minute)
* Must successfully pass a background and drug screening
* Be available to train M-F, 8a-5p with open flexibility to work an 8 hour shift between the hours of 8am and 11pm, Monday-Sunday
* Previous customer service experience a plus; but, we will train
Xerox is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. Xerox serves clients in more than 160 countries. For more information, visit www.xerox.com, www.news.xerox.com, www.realbusiness.com or www.xerox.com/businessservices.
If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
Using a computerized system, responds to customer inquiries in a call center environment.
May perform one or more of the following:
--Responds to telephone inquiries and complaints using standard scripts and procedures.
--Gathers information, researches/resolves inquiries and logs customer calls.
--Communicates appropriate options for resolution in a timely manner.
--Informs customers about services available and assesses customer needs.
All other duties as assigned.
Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to accommodations@xerox.com.
Start the new year out with a new career! We are seeking 45 candidates who, during their paid training, will learn to provide superior customer support in our Healthcare and Insurance Industry by responding to inbound customer inquiry calls in a call center environment.
We offer competitive pay with incentives and endless opportunities to expand your career!
Walk-ins applicants are accepted Monday - Friday from 9:00am - 3:00 PM at 745 W New Circle, Building 200, Lexington, KY 40511 (across from Lexmark, in the old IBM building).
Application, testing and interview taking place all in the same day!
Successful candidates should have:
* A minimum of a high school diploma or GED, at least 18 years of age or older
* Good typing skills (25+words per minute)
* Must successfully pass a background and drug screening
* Be available to train M-F, 8a-5p with open flexibility to work an 8 hour shift between the hours of 8am and 11pm, Monday-Sunday
* Previous customer service experience a plus; but, we will train
Xerox is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. Xerox serves clients in more than 160 countries. For more information, visit www.xerox.com, www.news.xerox.com, www.realbusiness.com or www.xerox.com/businessservices.
If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
Using a computerized system, responds to customer inquiries in a call center environment.
May perform one or more of the following:
--Responds to telephone inquiries and complaints using standard scripts and procedures.
--Gathers information, researches/resolves inquiries and logs customer calls.
--Communicates appropriate options for resolution in a timely manner.
--Informs customers about services available and assesses customer needs.
All other duties as assigned.
Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to accommodations@xerox.com.
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