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About this job

Retail Sales Shift Supervisor

Location : North Retail Store

1070 Kelly Johnson Blvd, Colorado Springs, CO 80920

Status : Full-time

Must have open/flexible availability Mon-Sun

Pay : $9.50 / hr

We Pay for Performance

Possibility of a pay increase to $10.00/hr

Upon solid performance review rating at the 90 day performance evaluation

Position Overview

You will work with a team of retail and operations professionals and help ensure we make the best use of our resources to help achieve our mission. We prefer you are a team player, professional who is willing to "roll up the sleeves!”

Responsibilities (include but not limited to) :

· Oversee cashiers, creating schedules, counting/balancing drawers, assigning breaks, money drops, change orders/requests, pulling cashiers, setting goals, and other supervisory responsibilities as required.

· Give directives as well as constructive feedback to employees while delegating tasks.

· Open/close store as required following appropriate procedures.

· Act as Manager On Duty as necessary, being able to make decisions and have final say.

· Meet sales goals for the day, and empower cashiers to meet their daily/work goals.

· Count and upkeep of store bank, create deposits, make out change orders.

· Supervisor the sales floor assisting with clean-up, dressing rooms and jewelry counter, calling for back-up to sales floor/cash registers as needed, to include coffee bar.

· Oversee community service workers sign-in/sign-out and assign work as needed.

· Return items as needed, making sure all cash registers, counters and work area is clean and clutter free.

· Providing excellent Customer Service, assisting with difficult customers, returns, employee purchase and discounts.

· Family with POS (Point of Sale system), running reports, etc.

Qualifications :
  • A positive, empowering role model.
  • Familiar with different cash handling techniques and processes, to include basic math skills.
  • Technical knowledge to oversee and report technical issues with POS system.
  • Previous supervisory experience preferred, to include scheduling, goal setting, task delegation, etc.
  • To be a high-energy, positive thinker.
  • Able to move and think quickly.
  • To bring a sense of urgency.
  • Desire to work hard and perform well with dedication and great work ethic.
  • Communicate effectively with managers, supervisors and other associates.
  • Embrace the Goodwill vision and mission.


If this sounds like the right mix of challenge and opportunity for you, and you meet the minimum qualifications, we want to hear from you!

Company Overview

Discover Goodwill of Southern and Western Colorado is dedicated to helping people reach their highest level of personal and economic independence. With over 1,200 employees and 20 diverse programs, Goodwill is a service-oriented organization focused on maximizing individual abilities. We believe in promoting from within, employees who continue to have solid performance could have the possibility to be promoted to full-time, other internal positions, supervisor positions and more!

We Offer:

High visibility and influence -- we are a not for profit organization and you'll have frequent contact with leaders in our organization.

Great work environment -- we understand the importance of investing in the right people, infrastructure, culture, technology, and solutions. You'll need to be comfortable in a fast paced and dynamic atmosphere. Nonetheless, we take the time to ensure we do things right.

Creativity in a new approach -- if you're ready to leave behind the cookie cutter mentality and showcase your innovation with a blank slate, join the club: we're bringing a fresh approach to our retail stores and we'll expect you to demonstrate entrepreneurial initiative.

Keys to Success

To excel in this role you will have the ability to combine business acumen with strong and proven people skills. You will also need to take a hands-on approach and contribute beyond your job description, as everyone at Discover Goodwill does. If this sounds like the right mix of challenge and opportunity for you, and you meet the minimum qualifications, we want to hear from you!

Discover Goodwill of Southern & Western Colorado is dedicated to employing and advancing individuals with disabilities and/or protected veterans, and to treat qualified individuals without discrimination on the basis of their physical or mental disability or veteran status.