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in Oakland, ME
Kents Hill Sports Camp • 20h ago12.6 mi Use left and right arrow keys to navigate- $50
est. per hour - $50
est. per hour - $50
est. per hour
Coach, Telesales - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Oakland, ME Oakland, Maine |
About this job
As America'™s Un-carrier, T-Mobile US, Inc. (NYSE: 'Å“TMUS'Â) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company'™s advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Wash., T-Mobile US operates its flagship brands, T-Mobile and MetroPCS. It currently serves approximately 53 million wireless subscribers and provides products and services through 70,000 points of distribution.
Coach, TelesalesDescriptionThis position is responsible for mentoring and helping their associates consistently succeed by motivating, collaborating, and engaging in high-energy and competitive sales. This supervisory position is vital to the team's success and is responsible for the productivity and sales of the Telesales team. Creative business generation, retention skills, and closing the sale are crucial to motivating and developing a team of employees who offer stellar sales and customer service to T-Mobile customers from all across the country. Enterprise Core CompetenciesRequires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership.Essential Functions* Train and develop a staff of successful Telesales Associates. Ensure that team members obtain the appropriate training and support to best apply their knowledge and skills on the job * Conduct ongoing mentoring/coaching in the sales and service area* Implement key operational initiatives while maintaining high ethical and procedural standards* Meet or exceed overall sales quota as defined by the business* Coordinate and run frequent sales meetings and performance updates* Increase market share and achieve and exceed performance targets related to frontend conversion and gross adds.
QualificationsMinimum Required* Three to five years customer service supervisory experience* Superb leadership, coaching, employee relations, and interpersonal skills* Effective time management, organization and prioritizing with the ability to work well and quickly under pressure* Demonstrated competency in Windows based environment, keyboarding proficiency, internet savvy and use of automated systems. T-Community and Microsoft Outlook.* Superior oral and written communication skills with a commitment to world class customer serviceDesired* Prior sales experience is preferred with a proven track record of high-yield sales successEducationMinimum Required* High School DiplomaLicense or Certification(None)General/Physical Requirements(None)
Coach, TelesalesDescriptionThis position is responsible for mentoring and helping their associates consistently succeed by motivating, collaborating, and engaging in high-energy and competitive sales. This supervisory position is vital to the team's success and is responsible for the productivity and sales of the Telesales team. Creative business generation, retention skills, and closing the sale are crucial to motivating and developing a team of employees who offer stellar sales and customer service to T-Mobile customers from all across the country. Enterprise Core CompetenciesRequires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership.Essential Functions* Train and develop a staff of successful Telesales Associates. Ensure that team members obtain the appropriate training and support to best apply their knowledge and skills on the job * Conduct ongoing mentoring/coaching in the sales and service area* Implement key operational initiatives while maintaining high ethical and procedural standards* Meet or exceed overall sales quota as defined by the business* Coordinate and run frequent sales meetings and performance updates* Increase market share and achieve and exceed performance targets related to frontend conversion and gross adds.
QualificationsMinimum Required* Three to five years customer service supervisory experience* Superb leadership, coaching, employee relations, and interpersonal skills* Effective time management, organization and prioritizing with the ability to work well and quickly under pressure* Demonstrated competency in Windows based environment, keyboarding proficiency, internet savvy and use of automated systems. T-Community and Microsoft Outlook.* Superior oral and written communication skills with a commitment to world class customer serviceDesired* Prior sales experience is preferred with a proven track record of high-yield sales successEducationMinimum Required* High School DiplomaLicense or Certification(None)General/Physical Requirements(None)
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