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in Goodlettsville, TN

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Hours Full-time, Part-time
Location 110 Rivergate Pkwy
Goodlettsville, Tennessee

About this job

As a small engine repair technician you will be responsible for repair and service of Stihl Power Equipment, assembly and selling of Stihl product and maintaining the service shop. As an Ace Sales Associate, you will be responsible for providing legendary customer service by offering helpful solutions to customers’ home improvement needs.

  • Provide amazing customer service at all times
  • Maintain awareness of all promotions and advertisements.
  • Execute the daily operational, day-to-day goals and priorities assigned by store management
  • Uphold merchandising and store cleanliness standards
  • Responsive of safety issues
  • Conscious of shoplifting activity
  • Solicit customers to join our Ace Rewards membership program
  • Answer customers’ questions and provide information on procedures and policies
  • Answer incoming phone calls per store policy
  • Ability to assess and perform service to power equipment repair and warranty
  • Uphold all shop requirements
  • Possess strong communication skills to communicate with customers, co-workers and management
  • Have a willingness to learn a wide variety of products
  • Participate in all store training programs
  • Be proficient at executing all store services, such as mixing paint, cutting keys, screen
  • Be alert for shoplifting activity and take action as per store policy
  • Know and be able to perform a cashier duty as needed
  • Use of common sense and good judgment at all times
  • Perform other tasks as assigned by store management

 Minimum Requirements

  • A commitment to service, excellence and customer satisfaction
  • Solid team player with excellent communication skills and a willingness to learn
  • Exceptional organizational ability, high attention to detail and ability to multi task
  • Physical ability to stand for an extended amount of time
  • Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business.