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in Chester, PA

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Hours Full-time, Part-time
Location CHESTER, Pennsylvania

About this job

Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount. Serves as a dynamic, positive leader, while fostering teamwork, employee morale, motivation and open communication. Acts as a role model and coach while developing employees using a consistent, approachable demeanor and clearly articulating expectations. Ensures that team members clearly understand and are held accountable for their performance expectations. Provides appropriate recognition and rewards to individuals and groups when consistent superior performance is attained. Demonstrates excellent facilitator skills in resolving conflicts between different points of view. Coordinates with other departments to ensure total guest satisfaction and efficient operations in a safe, friendly, comfortable environment, by well-trained, motivated employees.

Will be responsible for the coordination and execution of all entertainment offerings in accordance with all regulatory approvals.

Works closely with events coordinator and promotions coordinator on the execution of all events/promotions/entertainment.

Responsible for maintaining the Entertainment budget through awareness while planning.

Works with other departments and vendors to arrange for food & beverage, decorations, gifts, entertainment, and supplies for all events.

Accurately tracks all entertainment and prepares expenses for analysis.

Supervises On-Call Promotions Representatives

Must ensure all music licensing is up-to-date.

Will assist in creating Pennsylvania Gaming Control Board submissions and must execute within approved rules.

Maintains records, charts, and graphs of entertainment on a monthly basis.

Must have the ability to execute programs that deliver excitement, and provide a service experience that meets department expectations.

Must effectively communicate all details of entertainment to the property.

Coordinates support from other departments to ensure entertainment execution and awareness.

Establish and maintain an effective working relationship with other departments.

Maintains security and confidentiality of files, promotional assets, records, and lists.

Must be very organized and able to handle many tasks at one time.

Measured on thoroughness of detail, entertainment execution and profitability.

Works with purchasing to secure vendors who deliver quality goods at optimum pricing.

Adheres to all regulatory requirements, Pa. Gaming Control Board and property internal controls.

Develops and administers annual Group Bus plans to include: objectives, strategies, tactics, timing, and expenses.

Partnering with Planning and Analysis in development and timely processing of group bus performance, development and execution of outstanding guest experience at all guest contact points.

Ensures appropriate inter-departmental communication of group bus activity.

Oversees the development, negotiation and implementation of group bus packages.

Oversees departmental operating & capital budget.

Partners with Total Rewards staff to assure great guest experience and satisfaction in all guest interactions.

Qualifications:

Promotion/event planning and general hosting experience required. BS degree in marketing or related field preferred. Must have excellent written and verbal communication skills. Must have an upbeat and positive personality. Knowledge of casino operations and casino customers programs is preferred. Must have the ability to move about the property. Excellent computer skills are required; CMS, EMS, Microsoft office, and Access will be used. Able to change schedule with short notice.

Is able to work in smoke filled environment, and is able to sit and stand for prolonged periods of time.

Must be able to obtain and maintain the appropriate license through the Pennsylvania Gaming Control Board

Disclaimer

"This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments)."

Caesars Entertainment, Inc. is an Equal Opportunity Employer. In Compliance with the American with Disabilities Act, Caesars may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer.

The perks are countless here at Harrah's Philadelphia Casino and Racetrack !

Benefit Options: Medical, Dental, Vision, Life Insurance, and 401k

FREE 24/7 Employee Cafeteria

Free Parking for all team members

Septa Public transportation drops riders off directly on property

Team Member Bonus Program

Internal Promotion Opportunities

Value in diversity and embraces what makes us unique to inspire innovation and win together

Excelling in communication to ALL team members

Tuition Reimbursement program

Celebrate successes both large and small

Create a caring culture so every team member can be at their personal and professional best

Tuition Reimbursement program

Stick with Harrah's, and you can go places. Just climb aboard the most progressive career building system in the industry and hold on as Caesars Entertainment helps you get where you want to be. With programs such as tuition reimbursement, Exploring Supervisory Opportunities, and the company-wide internal job posting system, you'll have every opportunity to turn your job at Harrah's into something more.