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$18est. per hour
Selu- Service Person -PT
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Cherokee, North Carolina |
About this job
Provide excellent service to restaurant customers
Job Description:
JOB ESSENTIAL DUTIES AND RESPONSIBILITIES:
Greet guests; provide guests with menus
Take guests food and beverage orders; give orders to kitchen personnel
Deliver orders to guest
Return to tables regularly to ensure satisfaction and suggest additional items, such as desserts
Deliver check; handle cash and comp check transactions
Two minute table turn times
Build relationships with customers
Ensure service recovery activities
Delight our guests with outstanding service
Exhibit sound decision-making with emphasis on motivating team and maintaining high morale
Be a participative member of the team by volunteering and being involved with projects, committees, and task forces by providing input and suggestions
Take drink orders, communicates with bartender, and presents drinks to guests
Handle money according to procedure
Complete pre, running, and post shift side-work requirements
Maintain a neat, clean, organized, safe and comfortable environment for our guests
Monitor guest consumption of alcohol and intervenes as needed according to guidelines
Follow guidelines of the EBCI liquor laws as defined by the Tribal ABC Board
Adhere to regulatory, departmental and company policies/procedures in an ethical manner
Qualifications:
MINIMUM QUALIFICATIONS:
High school diploma or G.E.D required
Six months prior food service experience preferred
CARE certified
Must demonstrate the following essential knowledge and skills:
Legible handwriting
Willing to learn and be adaptable
Attention to detail/Observant
Documented teamwork behaviors and attitudes
Neat, professional appearance with excellent personal hygiene
PHYSICAL, MENTAL, ENVIRONMENTAL DEMANDS:
Must be able to carry and balance food service tray
Must be able to attend to multiple priorities simultaneously
Must be able to be on feet for 8 hour shift
Must be able to bend, reach, kneel, twist and grasp
Must be able to have exposure to secondhand smoke
Must be able to respond to visual aural cues
Must be able to read, write and speak English
Must be able to work a flexible schedule including weekends, evenings and holidays
This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah's Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 10.9.12
Job Description:
JOB ESSENTIAL DUTIES AND RESPONSIBILITIES:
Greet guests; provide guests with menus
Take guests food and beverage orders; give orders to kitchen personnel
Deliver orders to guest
Return to tables regularly to ensure satisfaction and suggest additional items, such as desserts
Deliver check; handle cash and comp check transactions
Two minute table turn times
Build relationships with customers
Ensure service recovery activities
Delight our guests with outstanding service
Exhibit sound decision-making with emphasis on motivating team and maintaining high morale
Be a participative member of the team by volunteering and being involved with projects, committees, and task forces by providing input and suggestions
Take drink orders, communicates with bartender, and presents drinks to guests
Handle money according to procedure
Complete pre, running, and post shift side-work requirements
Maintain a neat, clean, organized, safe and comfortable environment for our guests
Monitor guest consumption of alcohol and intervenes as needed according to guidelines
Follow guidelines of the EBCI liquor laws as defined by the Tribal ABC Board
Adhere to regulatory, departmental and company policies/procedures in an ethical manner
Qualifications:
MINIMUM QUALIFICATIONS:
High school diploma or G.E.D required
Six months prior food service experience preferred
CARE certified
Must demonstrate the following essential knowledge and skills:
Legible handwriting
Willing to learn and be adaptable
Attention to detail/Observant
Documented teamwork behaviors and attitudes
Neat, professional appearance with excellent personal hygiene
PHYSICAL, MENTAL, ENVIRONMENTAL DEMANDS:
Must be able to carry and balance food service tray
Must be able to attend to multiple priorities simultaneously
Must be able to be on feet for 8 hour shift
Must be able to bend, reach, kneel, twist and grasp
Must be able to have exposure to secondhand smoke
Must be able to respond to visual aural cues
Must be able to read, write and speak English
Must be able to work a flexible schedule including weekends, evenings and holidays
This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah's Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 10.9.12
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