Valet Cashier

Job Summary:

Reporting directly to the Valet Manager, the Valet Cashier is r esponsible for delivering the highest level of customer service to all arriving and departing guests in Valet and at the Self-Parking Station. Must have excellent communication skills and value teamwork.

Essential Job Functions:

* Assists guests promptly and courteously for coat check-in and check-out.

* Accepts outer wear according to specified procedures.

* Stores outer wear in assigned location.

* Responsible for proper delivery of outer wear to guest.

* Keeps assigned area clean and organized.

* Maintains knowledge of the property amenities, as well as special events, and advises guest of same.

* Displays a confident, friendly and enthusiastic attitude towards all guests, both external and internal.

* Responds to guests inquiries and provides appropriate response.

* May occasionally assist with the Valet key booth.

* Other job duties as assigned.

* Greets everyone at all times. Smiles, makes eye contact and verbally greets guests and coworkers from arrival to the property through departure.

* Provides memorable, personal, professional, fun and fast service to all guests.

* Ticket/Register all incoming vehicles. Record necessary information on Valet Ticket.

* As applicable, validate Rewards Cards for parking privileges.

* Follow established protocol for Front Parking requests.

* Must keep valet lines moving at all times by communicating via radio to Attendants the volume and lanes from which to pull vehicles to park.

* Inspect vehicles and accurately mark pre-existing damage on valet tickets.

* Park incoming cars safely and efficiently.

* Runs/Jogs safely to ensure promptness and urgency at all times.

* Accurately hang keys in the valet booths.

* Works with automated parking technology proficiently.

* Direct traffic during peak business times.

* Safely return vehicles to guests.

* Open car and building doors, attempt to anticipate needs for all guests.

* Provide information about the property and amenities.

* Provide general driving directions to guests.

* Assist as possible with wheel chairs and other assistance.

* Clearly communicates with others and uses radios when necessary.

* Maintain a spotless environment; ensure all valet & parking areas are free of trash and debris; notify supervisor of any concerns relative to music, lighting, signage and ambient elements.

* Follow all departmental procedures and policies to ensure efficient, safe and secure operations.

* Ensure all guests problems are handled quickly to ensure guest satisfaction within the established guidelines.

* Set high personal standards for performance and encourages others to do the same.

* Work as a team player. Assist other Valet & Parking related positions and activities including coat check, cashiering, directing traffic, and more.

* Accurate and efficient cash handling when assisting or acting as Valet Cashier; accepts payments, makes change, follows procedures for credit and other payment transactions. Uses point of sale system accurately and in accordance with proper procedure.

* Any and all other job duties as assigned.

Qualifications:

Qualifications:

* High school diploma or equivalent required.

* Prior cashier/general office experience and customer contact experience is preferred.

* Must have strong customer service, written/verbal communication, interpersonal and organizational skills.

* Must be available to work a flexible schedule that includes nights, weekends, and holidays

* Valet parking and office/cashiering experience helpful.

* Must have a neat and clean appearance and mature attitude.

Physical, Mental and Environmental Demands:

* Must be able to work independently.

* Must be able to sit, stand or walk for long periods of time (4 hours).

* Must be able to respond calmly and make rational decisions when handling employee conflicts.

* Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator.

* Must be able to lift and carry up to 50 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel.

* Respond to visual and aural cues.

* Must have the manual dexterity to operate a computer and other necessary office equipment.

* Must be able to tolerate areas containing dust, loud noises and bright lights.

* Must be able to work varied shifts, weekends and holidays as needed.

* Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives.

* Ability to speak distinctly and persuasively.

* Must be able to read, write, speak, and understand English

As a part of Caesars Entertainment's employment process, job offers will be contingent upon successful completion of pre-employment drug testing, background checks, and applicable Ohio Casino Control Commission licensing requirements.

Caesars Entertainment is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status

Disclaimer

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Caesars Entertainment is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status