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Hours Full-time, Part-time
Location Canton, Ohio

About this job

Automotive Service Store Manager - Assistant Manage r

Are you an outgoing person who loves people and wants a career in one of the highest-paying retail industries in the country? Do you have a passion for cars? Join our team! We are the nation's leading company-owned automotive service chain, and we are looking for experienced Automotive Service Assistant Store Managers to assist in overseeing operations at our state-of-the-art service centers.

Here is what it takes to be a member:

Positive attitude High energy Enthusiasm Comfortable wearing a smile Like working directly with the customers Provide outstanding customer service Goal oriented Be the best at what you do And most importantly have FUN!

We offer an incentive-based pay plan that rewards our top performers. We also prefer to hire and promote from within, which means you will find plenty of opportunities for advancement with us. If you are a money-motivated self-starter with previous sales or management experience, particularly in the tire and automotive service business, we want to talk with you!

We offer one of the industry's top benefits packages, including :

Health and dental coverage Life insurance 401(k) w/ 50% match Paid vacation Bonus and incentive plans Plus much more!

Automotive Service Assistant Store Manager (Retail) Job Responsibilities

As an Automotive Service Assistant Store Manager, you will assist in overseeing both our sales and service teams and ensure that our customers consistently receive the responsive, high-quality vehicle service they've come to expect from us.

Your specific duties as an Automotive Service Assistant Store Manager will include:

Assist in providing customers with professional and educated recommendations on tire purchases as well as repair and maintenance needs Assist in building and leading a team that is committed to executing outstanding work and providing exceptional customer service Assist in managing your store's budget and finances Assist in handling and resolving customer complaints Assist in maintaining current knowledge of chances and additions to our product lines, service and sales techniques and mandated awareness programs Assist in following through on commitments to our customers and ensuring that all work is completed on time and done right the first time

Job Requirements

Automotive Service Store Manager - Assistant Manager

As an Automotive Service Assistant Store Manager, you must be outgoing, confident and motivated with the ability to effectively manage and lead a staff of sales people and technicians. It is also important that you have excellent communication skills and the ability to explain repairs to customers in a friendly and understandable manner as well as a firm commitment to providing superior customer service. You must have strong mechanical skills, solid organizational skills and a high degree of attention to detail.

Specific qualifications for the Automotive Service Assistant Store Manager position include:

Sales and/or management experience with a proven track record; experience in the tire and automotive service industry, preferred Ability to maintain enthusiasm and a professional demeanor at all times Availability to work a flexible schedule to cover store hours, including Saturdays and Sundays Minimum 5 year experience with vehicle repairs; ASE certifications desired Experience using store equipment such as lifts, welders, scanners and brake lathes correctly Must have own set of tools and/or willingness to participate in company's tool purchase program At least 18 years of age Valid driver's license State Inspection license, a plus Available transportation Ability to perform all job functions that require lifting and or carrying single items weighing at least 50 lbs., as well as functions and activities such as pulling, pushing, bending, standing, lifting, reaching, etc.

You will provide our customers with a full range of repair and maintenance services, including the following:

Oil changes State inspections A/C system services Fluid changes Scheduled maintenance Maintenance inspections Brake services Steering and suspension services Battery or electrical services Tune-Ups Shock and strut replacement Exhaust system and muffler services Wiper blade changes