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Guest Guide/Resort Host - Oceanside, CA
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Oceanside, California |
About this job
Wyndham Vacation Ownership is the world's largest vacation ownership company with an impressive list of world-renowned destinations. We've grown and excelled by remaining true to our corporate values of integrity, accountability and exceptional customer service. It is the strong values and Count On Me! service promise of being respectful, being responsive and delivering great experiences exhibited by our team that continues to set us apart from the rest.
Worldmark by Wyndham is seeking dynamic individual to complement and enhance their In-House Marketing Team. The selected individual must have premier sales and customer service skills, ability to multi task and be a problem solver all while continuing an above and beyond attitude.
Responsibilities/Job Duties:
Responsible for booking owners and guests staying on property both by phone and face to face to offer them an opportunity for an owner update with one of our member service employees.
Welcome guests warmly to the resort and provide them with brief information about the resort, resort activities and services, and activities in the area.
Must maintain above budget penetration rate of assigned guests and ensure that the overall penetration of the site is above budgeted %
Must be able to work days, nights, week-ends, and holidays
Must be proficient in Microsoft Office (excel and word).
Must maintain department standards of production and work as a team player.
Bachelor's Degree preferred
Possess excellent communication skills both written and verbal.
Must be highly motivated with a positive attitude and good work ethic.
Experience in sales is required
About Wyndham:
World's largest and #1 rated Hospitality Company.
BBB "A" rating
Highest customer satisfaction rating in the industry!
Fortune Magazine "World's Most Admired Companies"
Outstanding benefits & compensation
Experience in these areas a plus: hotel, resort, hospitality, customer service, sales, front desk, concierge, retail, server, restaurant, timeshare, marketing, host, tradeshow, event marketing, brand ambassador, concierge.
Worldmark by Wyndham is seeking dynamic individual to complement and enhance their In-House Marketing Team. The selected individual must have premier sales and customer service skills, ability to multi task and be a problem solver all while continuing an above and beyond attitude.
Responsibilities/Job Duties:
Responsible for booking owners and guests staying on property both by phone and face to face to offer them an opportunity for an owner update with one of our member service employees.
Welcome guests warmly to the resort and provide them with brief information about the resort, resort activities and services, and activities in the area.
Must maintain above budget penetration rate of assigned guests and ensure that the overall penetration of the site is above budgeted %
Must be able to work days, nights, week-ends, and holidays
Must be proficient in Microsoft Office (excel and word).
Must maintain department standards of production and work as a team player.
Bachelor's Degree preferred
Possess excellent communication skills both written and verbal.
Must be highly motivated with a positive attitude and good work ethic.
Experience in sales is required
About Wyndham:
World's largest and #1 rated Hospitality Company.
BBB "A" rating
Highest customer satisfaction rating in the industry!
Fortune Magazine "World's Most Admired Companies"
Outstanding benefits & compensation
Experience in these areas a plus: hotel, resort, hospitality, customer service, sales, front desk, concierge, retail, server, restaurant, timeshare, marketing, host, tradeshow, event marketing, brand ambassador, concierge.
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