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in Kettering, OH

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Hours Full-time, Part-time
Location kettering, Ohio

About this job

Overview:

The Stein Mart story began more than 100 years ago in the Mississippi Delta with one family owned establishment. Today, Stein Mart has grown into a nationwide retailer with over 260 stores. Stein Mart's success is attributed to our unique niche in the market offering current fashion trends at competitive prices paired with customer service and a personal shopping experience. Join the Stein Mart story today!

Stein Mart is currently looking for experience Asset Protection professionals to support store management in minimizing loss of company assets and maintain a safe and secure environment for our customers and employees.

Responsibilities:

Observe store operations processes to detect problems, initiate investigations, research and establish facts for proof and validation of evidence, and resolve internal/external loss cases following company guidelines; testify at legal proceedings as required.

Trouble-shoot and install CCTV camera systems. Inform and educate associates about the Company's asset protection philosophy and policies Provide ongoing asset protection training for all store Associates and Managers Assist with training of new Area Investigations/Training coordinators Partner with the Area AP Manager to implement asset protection training programs Insure adherence to laws, regulations and Stein Mart's policies and procedures Maintain routine surveillance and review surveillance video recordings Follow up on audit results, review, research and report irregularities, and recommend corrective action Conduct formal interviews to establish facts, including conducting phone interviews, making contact with customers or outside authorities Analyze information to make informed decisions; deciding a course of action in conjunction with others React quickly to emergency situations and identify points of danger (e.g. fire, crime risk and workplace hazards) Develop thorough knowledge of systems to include computer programs/reports, store registers and electronic surveillance equipment Prepare required reports on asset protection activity and submit copies to: Store Management and the Area AP Manager Educate and inform associates of safe working procedures and practices working with Store Managers to schedule and conduct safety committee meetings and training on a regular basis Conduct annual OSHA training and bi-monthly safety inspections Assist with implementing new safety procedures and following up on recommended changes Provide ongoing communication to Store Management, Area AP Manager and Regional Asset Protection Directors and Corporate Asset Protection regarding problems/issues as applicable Partner with Store Management and the Area AP Manager to coordinate recruiting, selecting, orienting and training for Area AP Staff. Establish personal contacts and build rapport with local authorities (i.e., Police Department, Fire Department, EMS, disaster coordinators and prosecutors

Qualifications:

High school diploma or GED equivalent; Associates Degree preferred.

Retail loss prevention experience. Minimum 2 years experience in a loss prevention position with experience conducting investigations and interviews. Experience using Wicklander-Zulawski Interviewing and Interrogation techniques preferred. Demonstrated ability to effectively communicate both verbally and in writing. Results oriented with demonstrated ability to follow through, make informed decisions that comply with policies and procedures, complete tasks and problem-solve. Demonstrated attention to detail with a high degree of accuracy. Demonstrated ability to handle stressful situations with emotional control and conduct mediations in a diplomatic manner. Ability to work independently.

Physical Requirements: Moderate physical effort required. Standing and walking will constitute 50% or more of a work shift. Stooping, kneeling and climbing on an as needed basis.

Travel Requirements: Approximately 90% travel within a defined area. Expected overnight travel.

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