Shift Manager - Full-time

Location: Bush Intercont'l Airport F&B
Unit Name: Starbucks A North
Unit Code: IAHSTA06
Hourly Rate (if applicable):

Summary:

The Shift Manager typically supports the manager of a store with low sales volume and routine operations, and is responsible for day-to-day supervising of non-management associates, assigning specified work to non-management associates, focusing on store level operation performance, coaching and developing Shift Supervisors and other non-management associates and performing all other responsibilities as directed by the business or assigned Management of which associate is capable of performing. This is a non-exempt position and typically reports to the Store Manager, depending on local requirements.

Essential Functions:

• Supervises the day-to-day activities of Shift Supervisors and other non-management associates
• Assigns work responsibilities, prepares schedules, and ensures that all shifts are covered
• Prepares daily orders, ensures units are stocked with appropriate levels of product and coaches Shift Supervisors on order procedures
• Conducts and coordinates on-the-job training for associates, and ensures all associates receive basic skills training to perform their jobs
• Resolves routine questions and problems and refers more complex issues to higher levels
• Provides recommendations for hiring, firing, advancement, promotion or any other status change of associates within the store

Minimum Qualifications, Knowledge, Skills, and Work Environment:

• Requires up to 1 year of job-related experience in low volume and/or multi-unit Food and Beverage or Merchandise operations or other related management experience
• Demonstrates team management, delegation and issue resolution skills and the ability to multi-task
• Demonstrates knowledge of the company's policies and product, service, quality, equipment and operations standards
• Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with individuals

Equal Opportunity Employer (EOE)

Minority/Female/Disabled/Veteran (M/F/D/V)

Drug Free Workplace (DFW)

*Competitive compensation
*401(k) retirement savings plan
*Employee and family members comprehensive benefits including medical, dental, vision care, long term disability, short term disability, and life insurance
*Flexible spending account for health expenses
*Paid vacation
*Credit union membership

HMSHost benefits vary by location and some associates may not be eligible for certain benefits. Associates covered by a collective bargaining agreement may be eligible for different benefits. HMSHost reserves the right to amend and/or terminate a benefit plan at any time.