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Loss Prevention Investigator FT - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Madison, Wisconsin |
About this job
High school diploma or general education degree required, Associates or Bachelor Degree in Criminal Justice preferred; 1-3 years loss prevention/security experience in a multi-store environment or combination of education and loss prevention experience. Knowledge of Microsoft Office required.
External Job Description:
* Essential responsibilities include the following. Other duties may be assigned.
* Investigates and reports matters of potential customer, vendor, or employee dishonesty (i.e. internal, external, financial, harassment, sexual harassment, CEC issues and Hotline cases).
* Maintains physical security by conducting audits to ensure closed circuit TV, alarms, and locks are functioning properly.
* Utilizes CCTV and other technology systems to prevent, detect, and apprehend customers, visitors, or employees involved in loss causing activities at stores and/or distribution centers.
* Walks the store blending in as a customer to detect loss causing activities.
* Conducts interviews of customers, vendors, or employees in relation to security, loss prevention, or misconduct.
* Maintains and manages case file information and evidence. Updates case information database.
* Prepares clear, detailed, and accurate reports of investigative activity.
* Works with law enforcement agencies to report crimes and collect evidence.
* Conducts audits (cash/front end, receiving, pharmacy) throughout the company to ensure that employees are following company policies and procedures.
* Testifies when necessary (Unemployment, Municipal, State, Federal cases).
* Networks with other Loss Prevention groups/retailers in a collaborative effort to raise awareness in minimizing shrink/ORC (Organized Retail Crime).
External Job Description:
* Essential responsibilities include the following. Other duties may be assigned.
* Investigates and reports matters of potential customer, vendor, or employee dishonesty (i.e. internal, external, financial, harassment, sexual harassment, CEC issues and Hotline cases).
* Maintains physical security by conducting audits to ensure closed circuit TV, alarms, and locks are functioning properly.
* Utilizes CCTV and other technology systems to prevent, detect, and apprehend customers, visitors, or employees involved in loss causing activities at stores and/or distribution centers.
* Walks the store blending in as a customer to detect loss causing activities.
* Conducts interviews of customers, vendors, or employees in relation to security, loss prevention, or misconduct.
* Maintains and manages case file information and evidence. Updates case information database.
* Prepares clear, detailed, and accurate reports of investigative activity.
* Works with law enforcement agencies to report crimes and collect evidence.
* Conducts audits (cash/front end, receiving, pharmacy) throughout the company to ensure that employees are following company policies and procedures.
* Testifies when necessary (Unemployment, Municipal, State, Federal cases).
* Networks with other Loss Prevention groups/retailers in a collaborative effort to raise awareness in minimizing shrink/ORC (Organized Retail Crime).
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