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in Salinas, CA

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Hours Full-time, Part-time
Location salinas, California

About this job

SUMMARY

The Senior Assistant Store Manager is responsible for assisting the store manager on all operational duties and providing superior customer support for quality service, customer satisfaction and driving profitability.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Leads recruiting efforts for all available charmer positions with responsibility for the interview process. Makes final decision on all charmer hires

Leads in customer service and satisfaction

Takes an active role in training and development of employees

Establishes effective communication with Associates to ensure they are appropriately informed of all Charming Charlie business initiatives and policies

Takes proactive role in establishing and carrying out all company policies including shrinkage control disciplines and programs

Assists in distributing work assignments to Associates and ensures store maintenance, safety, cleaning and appearance is up to company standards at all times

Successfully address customer complaints and resolves problems

Manages the CC Social Program with responsibility for meeting and exceeding revenue and profitability targets set for the Social Program

Assists in store promotions and visual merchandising

Requirements

High school diploma required, college degree preferred plus a minimum of 2 years managerial experience in a high volume/high unit, multi-million dollar fashion retail environment is required, relocatibility is preferred

Personality and attitude that represent and consistently demonstrate the Charming Charlie core values

Create and maintain an environment where Associates enjoy coming to work every day and customers love to shop

Considerable knowledge of retail systems, HR practices and retail operations

Effective oral and written communication skills

Excellent organization and reasoning skills

Acute attention to detail -- with a strong ability to prioritize and execute tasks

Keen ability to thrive in a fast-paced, multi-tasking environment

Multi-lingual is beneficial

Must be eligible to work in the US

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