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Hours Full-time, Part-time
Location Nashville, Tennessee

About this job

Visionworks is recruiting for an experienced, outgoing, friendly, and team oriented candidate to join our staff as an Optometric Tech (OD Tech). The OD Tech is responsible for scheduling appointments, verifying insurance coverage, maintaining accurate patient records, and assisting with preliminary testing under the Optometrist's supervision. OD tech will also be charged with educating patients on lens insertion and removal and overall care of contact lenses. This position has some similarities to a Dr. Assistant position: i.e. customer interaction, insurance verification, patient records, etc.

Essential Responsibilities include but are not limited to:

Schedule appointments according to the Resource Scheduling guidelines

Answer patients' questions, check patients in and out, collect payments, monitor and perform other front desk tasks as needed

Perform preliminary testing data collection as directed

Instruct patients on the insertion, removal, cleaning, care and proper handling of their contact lenses

Maintain complete and accurate patient records

Confirm the schedule: call appointments the day before to confirm the appointment time. Contact no shows

Call for insurance pre-authorization; notify patients when their contact lenses are available for dispensing, etc.

Clean and maintain equipment and instruments in the optometric area as well as supply inventories

Other duties as assigned by management to include cross training, etc.

Qualified Candidates will possess the following:

3-5 years of related experience, optical preferred

**Bilingual, English/Spanish Preferred

Some college

Able to work a varying schedule to include: days, nights, weekends and holidays

Communication, interpersonal and negotiation skills

Ability to read, analyze and interpret insurance forms

Must complete company training programs within the required time frame

Cross training in all departments as needed

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.