The job below is no longer available.
You might also like
in Springfield, VA
- $27
est. per hour Penfed Credit Union • 1h agoUrgently hiring 4.5 mi Use left and right arrow keys to navigate 
$41est. per hour Fairfax Surgical Center • 24h agoUrgently hiring 8.8 mi Use left and right arrow keys to navigate- $24
est. per hour Guitar Center • 3h agoJust posted Urgently hiring 4.4 mi Use left and right arrow keys to navigate - $24
est. per hour Guitar Center • 3h agoJust posted Urgently hiring 6.5 mi Use left and right arrow keys to navigate - $41
est. per hour Fairfax Surgical Center • 2d agoUrgently hiring 8.8 mi Use left and right arrow keys to navigate
Call Center
•30 days ago
| Hours | Part-time, Full-time |
|---|---|
| Location | SPRINGFIELD VA 22153 Springfield, Virginia |
About this job
ettain group has an immediate opening for a Call Center Operator. This is a long term contract with the possibility of extension or permanent hire.
Job Responsibilities for Call Center Operator
* Answers incoming calls in a busy call center environment.
* Performs basic call processing functions by meeting monitoring expectations, and successful completion of all training evaluations.
* Access pertinent information using Xtend Communications windows based software with, or without ACD integration.
* Responds to alarms, pages, messages, and codes and contacts personnel through beeper paging, intercom announcements, and phone calls as indicated by the situation.
* Problem-solves and handle stressful situations.
* Issues patient phone numbers, conditions, or general information in accordance with HIPAA guidelines.
* Assists in maintaining logbooks and other documents and forms.
Job Requirements for Call Center Operator
* High School Diploma or GED required.
* Previous experience with phone work or customer service is preferred.
* There is a multi-week training program for main number answering, and to learn operation of the paging function and emergency code and alarm handling.
Job Responsibilities for Call Center Operator
* Answers incoming calls in a busy call center environment.
* Performs basic call processing functions by meeting monitoring expectations, and successful completion of all training evaluations.
* Access pertinent information using Xtend Communications windows based software with, or without ACD integration.
* Responds to alarms, pages, messages, and codes and contacts personnel through beeper paging, intercom announcements, and phone calls as indicated by the situation.
* Problem-solves and handle stressful situations.
* Issues patient phone numbers, conditions, or general information in accordance with HIPAA guidelines.
* Assists in maintaining logbooks and other documents and forms.
Job Requirements for Call Center Operator
* High School Diploma or GED required.
* Previous experience with phone work or customer service is preferred.
* There is a multi-week training program for main number answering, and to learn operation of the paging function and emergency code and alarm handling.