Assistant Food Team Leader - 26 Mile Rd,. Lenox MI - Full-time

Meijer is a leading Supercenter located in six states throughout the Midwest, with over 200 stores and more than 60,000 employees. Our Midwest geography includes corporate offices in Grand Rapids, Michigan, and stores, distribution centers, and manufacturing facilities throughout Michigan, Indiana, Illinois, Ohio, Kentucky, and Wisconsin. As a multi-billion dollar retailer, Meijer is ranked as the 19th largest privately held company in the country. We have become a respected leader in the competitive retail market by sticking to our core values of customers, competition, family, freshness, and safety & health.
Currently, Meijer is looking for an Assistant Food Team Leader. The individual selected for this position will be responsible for assisting with and supervising day to day operations in the Grocery department under the direction of the Food Line Leader. Implementing strategies to improve customer service, drive store sales, and increase profitability. Ensuring customer needs are met, complaints are resolved efficiently and effectively and service is quick and efficient. Ensuring that all products and displays are merchandised effectively to maximize sales and profitability. Providing support for team members during peak periods or when there are scheduling conflicts. This position is a developmental assignment and as such incumbents may be expected to rotate to other assignments.

Key responsibilities include:

• Achievement of budgeted lines in Grocery P&Ls, including but not limited to sales, labor, shrink and margin
• Reviewing sales goals and taking appropriate approach
• Reviewing daily ad for completeness and accuracy
• Reviewing MSPS/VPL performance from previous day and making the necessary corrections
• Reviewing Customer Surveys and customer feedback from previous week or day
• Communicating the Meijer Friendly Initiative in all team meetings and conversations
• Coordinating, creating, and building daily work assignments for the stocking team
• Walking the grocery footprint multiple times to ensure that the shelves are full and abundant
• Spending 80% of time on sales floor communicating with the customers and team members to ensure exceptional service is being delivered by organizing and maintaining the Remarkable Service Board
• Modeling exceptional, fast and friendly customer service
• Ensuring the backroom is neat and organized
• Working with Pricing and Inventory TL to ensure price change compliance
• Responsibility for sales floor conditions in all areas of the Grocery, Dairy and Frozen
• Responsibility for food safety compliance in all areas of Grocery
• Implementing Corporate processes to achieve goals including shrink, margin, profit, sales, labor
• Supervising, developing and training staff, ensuring team members are thoroughly trained in all aspects of their jobs and have completed all required training
• Mentoring and coaching the Grocery team members to ensure customer service and sales goals are exceeded and the Grocery area is maintained to Meijer standards
• Responsibility for staffing needs and scheduling
• Promoting succession planning by providing career paths and identifying development needs for the team
• Managing the bottle room
• Responsibility for all Food area responsibilities, including Grocery and Fresh Department operations in the absence of the Food Line Leader
• Responsibility for all Receiving and Central Salvage operations
• Responsibility for ITB markdowns
• Responsibility for managing Grocery Store owned space and Grocery Clearance NOP
• Responsibility for Mass ILC Cut In process
• Managing all transitions in Grocery area
• Working until 11pm or later on nights scheduled to close
• Reliable and consistent attendance is required
• Promoting a safe work environment
• Other daily tasks as required

Qualifications

• High school diploma or its equivalent required
• Minimum 3-5 years of related retail experience
• Minimum 1 year of management experience
• The position is a developmental assignment and as such incumbents will be reassigned other areas in the Store
• Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction
• Demonstrated ability to resolve conflict and by addressing root cause issues
• Demonstrated ability to manage multiple tasks
• Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions
• Demonstrated ability to teach suggestive selling
• Demonstrated ability to lead an organization that practices working safely at all times
• Demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders
• ServSafe Certification

Job Retail
Primary Location MI-Lenox

Schedule Full-time