Inside Sales

Inside Sales - Call Center

Job Description

Pridestaff, a national staffing company, is seeking enthusiastic Inside Sales, Customer Service Representative, to work on a temporary to permanent basis with our clients. The Inside Sales, Customer Service Representative will work in a call center environment and will make inbound as well as outbound call to customers



Inside Sales – Call Center



Job Responsibilities

As an Inside Sales Customer Service Representative, you will be responsible for making inbound and outbound calls to customers regarding products and service as well as provide general information regarding questions issues.

Additional responsibilities for the Inside Sales Customer Service Representative will include:

Answering in bound and making out bound call to customers in a professional manner

Researching information using multiple resources and route call to the appropriate resource

Provide customers with product and service information and resolve customers concerns

and complaints

Enter customer information in the system and identify and escalate priority issues

Completing call log and producing call reports

Provide follow up customer calls when necessary

Inside Sales - Call Center



Job Requirements

As an Inside Sales Customer Service Representative you must have at least 1 years’ experience in a customer service role within a call center environment. You must have excellent communication skills both written and verbal as well as effective listening skills.

Additional requirements for the Inside Sales Customer Service Representative will include:

Strong customer service and computer skills

Experience selling products or services over the phone

Must have an Associates Degree or Bachelors Degree

Must be age 18 or older





Inside Sales - Call Center



Benefits

At Pridestaff, we recognize and appreciate our team member’s hard work and enthusiasm! Therefore, we are proud to offer the Inside Sales Customer Service Representative a comprehensive benefits package!

Benefits available to the Inside Sales Customer Service Representative include:

Medical Insurance

Dental insurance

Competitive Salary

Inside Sales – Call Center



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