SR SYSTEMS ENGINEER - Senior System Center Configuration Manager(SCCM) - Full-time / Part-time

 


POSITION PURPOSE -

Senior System Center Configuration Manager(SCCM) Systems Engineer (SCCM 2007 R2, 2012 R2)

The Senior Systems Engineer will be responsible for supporting infrastructure in SCCM 2007 R2 and SCCM 2012 R2 environments. The candidate must pose a superior knowledge as well as be able to demonstrate their technical proficiency in Microsoft Systems Center Configuration Manager (SCCM) 2007 and 2012 with experience in managing medium to large environments. The candidate must have a solid understanding of standard Windows Client/Server, networking, and troubleshooting fundamentals. The candidate should be able to troubleshoot all aspects of SCCM effectively and understand the product flow of patch management, software distribution, logging in detail and infrastructure components.

• Principal Duties and Responsibilities:

  • SCCM 2007/2012 deployment and infrastructure knowledge including troubleshooting experience.
  • Full understanding of SCCM 2007, 2012 Hierarchy including troubleshooting
  • Ability to create Advertisement/Collections/Packages/Applications within an SCCM 2007/2012 environment.
  • Understanding of setup/use/troubleshooting of software deployment “Maintenance Windows”.
  • Full understanding of downloading and deploying Software Updates within SCCM 2007/2012.
  • Understanding of Operating System Deployment in SCCM 2007/2012.
  • Reporting with Systems Management Center Systems Management Server or SCCM 2007/2012.
  • Scripting experience
  • Deployment experience roll-out/waves
  • Reporting experience with the SCCM database
  • Evaluate alternatives for deploying and supporting applications in a managed environment.
  • Provide 3rd level support for desktop support.
  • Evaluates current procedures and processes for accomplishing department objectives and continuously develops and implements improved practices.
  • Consults with customers regularly to identify needs, develop and implement proposals.
  • Develops and maintains effective relationships with customers.
  • Familiar with Change Management/ITIL/ITSM.
  • Responsible for proper escalation, communications, and management of production system problems.
  • Other duties as assigned.
  
  
  MAJOR TASKS, RESPONSIBILITIES AND KEY -
  
  
• Perform installation, maintenance and support of system software, hardware and infrastructure and user support for moderately complex projects. May oversee this effort if acting in team lead capacity.
  
  
• Perform store & SSC engineering and roll-out implementation.
  
  
• Perform configuration, debugging and support for infrastructure platform for moderately complex projects.
  
  
• Perform root cause analysis for service interruption recovery; create preventative measures.
  
  
• Provide technical direction to System and Associate Engineers, Operations Specialists, and contractors.
  
  
• Interface with Business Stakeholders on all applicable projects. Update manager on all escalated issues.
  
  NATURE AND SCOPE -
  
  
• Typically reports to Manager, Information Technology
  
  
• Responsible for helping others and providing on-the-job training or guidance

MINIMUM QUALIFICATIONS -

Must be eighteen years of age or older.
Must pass the Drug Test.
Must successfully complete any required training or orientation courses.

EDUCATION REQUIRED -

The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.

YEARS OF RELEVANT WORK EXPERIENCE - 3

PHYSICAL JOB REQUIREMENTS -

Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to stoop or lift light objects (typically less than 8 pounds).

ADDITIONAL QUALIFICATIONS -

Knowledge and experience with computer hardware, operating systems and system software.

PREFERRED QUALIFICATIONS -

• 3-4+ years of experience of Administration, Managing and Troubleshooting with SCCM/SMS
• Understanding of all standard operating systems (Windows, including LINUX/UNIX)
• Experience with Microsoft SCCM/SMS, OSD, Task Sequences, Microsoft Updates.
• Experience with scripting languages to automate tasks (i.e. Powershell, VBScript, Batch Files)
• Must be a self-starter and have the ability to work independently or as part of a team.
• Good interpersonal skills: gets along well with others.
• Good written and oral communication skills.
• Shares knowledge readily and recognizes own need to learn.

 

KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES -

Solid knowledge of the PC (hardware and software) is essential.

Ability to listen to what the user is saying and then interrpret what he/ she is trying to get across.

Ability to work autonomously and with a diverse team.

Ability to communicate at all levels within the organization.

Ability to present ideas and manage projects.