Banquet Houseperson

Winston-Salem Marriott

JOB TITLE: Banquet Houseperson

REPORTS TO: Head Houseperson, Catering Service Manager

BASIC PURPOSE: Properly set, clean and maintain all function rooms, service corridors, storerooms and public function areas in a safe, accident-free manner.

ESSENTIAL FUNCTIONS:

1.Correctly and efficiently set up and break down all department functions. (50%)

2.Keep function room area and storage areas clean and neat at all times. (5%)

3.Return all equipment not in use to proper storage area in clean condition before the end of each shift. (5%)

4.Check electrical hook-ups for proper working order and tape down all exposed cords for equipment in use.

(5%)

5.Service/freshen all meeting rooms during breaks.  (10%)

6.Assist guests whenever possible, referring all requests which are beyond scope of responsibility

immediately to supervisor. (5%)

7.Perform periodic deep cleaning of banquet areas. (5%)

NON-ESSENTIAL FUNCTIONS:  (5%)

1. Be familiar with the various types of workable setups for each function room.

2. Check temperature and see if all lights are working and adjusted properly.

3. Working knowledge of AV equipment, assist AV person/guest as needed. (5%)

Knowledge and Skills:

Education:No requirements.

Experience:Prior labor intensive work experience preferred.

Skills and Abilities:Ability to speak English.  Ability to lift/push/carry 20-50 lbs.

No. of employees supervised:None.

Travel required:Local travel for outside Catering functions.

Hours Required:Flexible; Scheduled days and times may vary based on need.

                                                                  ENVIRONMENT

                                                         Physical Job Requirements

                                                        (for essential functions only)

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Lifting/Pushing/Pulling/Carrying    Describe the type(s) of required lifting, pushing, pulling, and/or carrying to include objects, weights and frequency.

Lifting 20-40 lbs (trays, dish racks, glass racks, etc. Pushing 50-100 lbs (carts, queen marys, hot box, portable bar) Carry 20-40 lbs (trays, dish racks, glass racks, etc)

No Lifting/Pushing/Pulling/Carrying Required.

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Bending/Kneeling   Describe the type(s) of required bending and/or kneeling to include when, why and how often.

Ability to bend to lower level cabinets and banquet storage room.  Bend to lift trays.

No Bending/Kneeling Required.

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Mobility   Describe the type(s) of mobility required to include distances and % of time involved.

Maneuver in narrow areas and between seated guests.

Distance 100 ft - 100% of time.

Stationary Position

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Continuous Standing    Describe the reasons to include time period and frequency.

Standing required to service guest/functions; 100% of time scheduled.

No Continuous Standing Required.

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Climbing    Stairs:  Up to approx.  12  steps  20  % of  8 hrs                                                            (time period)

Ladders: Up to approx.______feet______% of_____________

                                                       (time period)

No Climbing Required.

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Driving    Describe type of vehicle, distances, % of time involved and frequency.

 X  No Driving Required.

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Work Environment    Inside:    95 % of     8 hrs     

                                        (time period)

                                                Outside:    5 % of     8 hrs     

                                        (time period)

Describe any abnormal temperature exposures:

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Hearing          Critical     X   Moderate         Minimal

Explain:Communicate with supervisor, co-workers, guests

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Vision           Critical     X   Moderate         Minimal

Explain:Check cleanliness and set-up

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Speech           Critical         Moderate     X   Minimal

Explain:Communicate with supervisor, co-workers, guests

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Literacy         Critical     X   Moderate         Minimal

Explain:Read & understand instructions on BEO's

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Chemicals/Agents    Describe any chemicals/agents to include what they are, warnings and frequency of use.

Cleaning agents for silver, stainless steel and floor surfaces 30% of time

No Chemicals/Agents Used.

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Protective Clothing     Type: Slip-resistant footwear

                                                    Approx. 100 % of  sched. shift

                                                                                          (time period)

None Required.

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Equipment Operation    List type of equipment and frequency of use.

Coffee machine, ice machine, refrigerator, vacuum cleaners, possible AV equipment.

None Required.

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Other Considerations

None.

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                                                             Additional Information

Winston-Salem's only full-service Marriott Hotel. Conveniently located just off Business 40 at the Cherry Street Exit Downtown. Experience four-star service complete with club levels, concierge lounge, Graze Cafe, health club & business center. At Marriott Hotels & Resorts®, it's our mission to make every business trip a pleasure and every vacation the trip of a lifetime. Enjoy amenity-filled guest rooms, superb dining,exemplary meeting facilities and our time-honored 'spirit to serve®'.

Interstate Hotels & Resorts is an EEO/AA/Minorities/Females/Disabled/Veterans employer