The job below is no longer available.
You might also like
in New York, NY
$104,300.00 to $130,300.00Verified per year The Walt Disney Company (Corporate) • 11d agoUrgently hiring 1 mi Use left and right arrow keys to navigate- $16.50 - $21.45
Verified per hour Macys • 1h agoGood pay Urgently hiring 9.1 mi Use left and right arrow keys to navigate - $18.15 - $28.05
Verified per hour Macys • 1h agoUrgently hiring 9.1 mi Use left and right arrow keys to navigate
Senior Solution Engineer Retail - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | new york, New York |
About this job
Job Title: Senior Solution Engineer - Marketing Cloud Commercial Business
Vertical: Retail
Department Description:
The Marketing Cloud Solution Engineering team is an innovative group of professionals at the heart of the Marketing Cloud's industry leading solutions. This talented team helps Salesforce customers and prospects develop and implement strategies to take their digital marketing efforts to an entirely new level. Through collaboration with the customer, the Marketing Cloud Products team, Professional Services and the Solution Engineers develop unique solutions that help our customers connect with their customers in new ways. The SE world is a dynamic, ever changing environment where expertise in design, business consulting and technology is leveraged every day to drive innovation.
The Solution Engineering team sits at the intersection of Sales, Marketing, Client Services and Product. This unique perspective creates an opportunity for the Solution Engineer to interact with the entire customer lifecycle. If you enjoy a fast-paced environment full of interesting challenges and opportunities to create compelling solutions in the field of digital marketing then the Marketing Cloud SE team is the department for you.
Role Description:
A Solution Engineer at Salesforce Marketing Cloud plays a pivotal role in aligning innovative digital marketing strategies to technology solutions within key strategic accounts. This role focuses on partnering with clients and collaborating with internal team members and C-level client contacts to drive consensus on multi-product technology solutions across the various Salesforce product lines. Solutions Engineers work on a wide array of assignments including business development, operations and IT strategies, as well as executive level product demonstrations. This person must assume the role of trusted advisor for driving innovative solutions forward while also improving business performance. The Solution Engineer focuses primarily in these three areas:
Business Problem Solving: Take ambiguous and complex business problems and using research and business assessment capabilities, define the problem, drive innovative ideas, define the opportunity set, and recommend actionable next steps.
Innovation Management: Bring rigor to a client's decision making process by presenting and evaluating solution options, and driving consensus among key stakeholders. In some instances, we help our clients develop new decision frameworks and governance processes that continue to deliver value far beyond a particular engagement.
Connect Experiences: Demonstrate through software demos and rapid prototyping how connected experiences come to life with The Salesforce Marketing Cloud. This includes the delivery of executive level software demonstrations, construction of future state customer journey strategies, and developing long term IT roadmaps.
Industry Understanding & Experience: Have considerable knowledge and experience working with retail clients. The SE will need to be comfortable discussing the challenges and needs of this industry with C-Level Executives. Credibility and trust is a Salesforce core characteristic and our Vertical Customers expect engagement in their language and terms with focus on their unique needs.
Your Impact:
"Solutioning" is fundamental to the Marketing Cloud SE role. It is important to realize that a component of the responsibilities will include assisting the customer, Account Executive and Professional Services team with the discovery, analysis and ultimately the recommendation of strategic solutions for the customer by delivering visionary pitches based in live product demonstrations to validate. These Solutions will leverage the Marketing Cloud technology to address the core marketing challenges and objectives that are uniquely identified for each customer.
Minimum Requirements:
B.S. Computer Science, Software Engineering, MIS or equivalent work experience
Pre-sales consulting experience with experience focused exclusively on the digital space REQUIRED
Minimum three years of experience working with large organizations in the retail vertical REQUIRED
Preferred Requirements:
Previous experience as a Senior Solutions Engineer or other Customer Facing Role
Excellent communication and presentation skills; dynamic (persuasive) in presenting ideas to clients and prospective clients from VP to
C-suite level
Demonstrated success driving organizational change within client organizations
Past experience in organizational design consulting, process design and optimization, digital governance, and team dynamics a strong plus
Ability to work with a broad team across multiple disciplines to help customers transform their business using the Salesforce Customer
Success Platform
Analyze, structure, and negotiate long-term technology roadmap initiatives with clients and partners
Ability to understand, communicate and manage across the entire project lifecycle
Broad knowledge of technology trends and relevance to clients businesses in the retail space
Proven experience leading strategy and digital roadmap projects in a complex business and marketing environment
Strong understanding of user research, user-centered design principles and online consumer behavior
New business opportunity identification
This position currently covers the entire US and thus requires considerable travel.
Salesforce, the Customer Success Platform and world's #1 CRM empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes 3 years running, and one of Fortune's 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!
*LI-Y
Vertical: Retail
Department Description:
The Marketing Cloud Solution Engineering team is an innovative group of professionals at the heart of the Marketing Cloud's industry leading solutions. This talented team helps Salesforce customers and prospects develop and implement strategies to take their digital marketing efforts to an entirely new level. Through collaboration with the customer, the Marketing Cloud Products team, Professional Services and the Solution Engineers develop unique solutions that help our customers connect with their customers in new ways. The SE world is a dynamic, ever changing environment where expertise in design, business consulting and technology is leveraged every day to drive innovation.
The Solution Engineering team sits at the intersection of Sales, Marketing, Client Services and Product. This unique perspective creates an opportunity for the Solution Engineer to interact with the entire customer lifecycle. If you enjoy a fast-paced environment full of interesting challenges and opportunities to create compelling solutions in the field of digital marketing then the Marketing Cloud SE team is the department for you.
Role Description:
A Solution Engineer at Salesforce Marketing Cloud plays a pivotal role in aligning innovative digital marketing strategies to technology solutions within key strategic accounts. This role focuses on partnering with clients and collaborating with internal team members and C-level client contacts to drive consensus on multi-product technology solutions across the various Salesforce product lines. Solutions Engineers work on a wide array of assignments including business development, operations and IT strategies, as well as executive level product demonstrations. This person must assume the role of trusted advisor for driving innovative solutions forward while also improving business performance. The Solution Engineer focuses primarily in these three areas:
Business Problem Solving: Take ambiguous and complex business problems and using research and business assessment capabilities, define the problem, drive innovative ideas, define the opportunity set, and recommend actionable next steps.
Innovation Management: Bring rigor to a client's decision making process by presenting and evaluating solution options, and driving consensus among key stakeholders. In some instances, we help our clients develop new decision frameworks and governance processes that continue to deliver value far beyond a particular engagement.
Connect Experiences: Demonstrate through software demos and rapid prototyping how connected experiences come to life with The Salesforce Marketing Cloud. This includes the delivery of executive level software demonstrations, construction of future state customer journey strategies, and developing long term IT roadmaps.
Industry Understanding & Experience: Have considerable knowledge and experience working with retail clients. The SE will need to be comfortable discussing the challenges and needs of this industry with C-Level Executives. Credibility and trust is a Salesforce core characteristic and our Vertical Customers expect engagement in their language and terms with focus on their unique needs.
Your Impact:
"Solutioning" is fundamental to the Marketing Cloud SE role. It is important to realize that a component of the responsibilities will include assisting the customer, Account Executive and Professional Services team with the discovery, analysis and ultimately the recommendation of strategic solutions for the customer by delivering visionary pitches based in live product demonstrations to validate. These Solutions will leverage the Marketing Cloud technology to address the core marketing challenges and objectives that are uniquely identified for each customer.
Minimum Requirements:
B.S. Computer Science, Software Engineering, MIS or equivalent work experience
Pre-sales consulting experience with experience focused exclusively on the digital space REQUIRED
Minimum three years of experience working with large organizations in the retail vertical REQUIRED
Preferred Requirements:
Previous experience as a Senior Solutions Engineer or other Customer Facing Role
Excellent communication and presentation skills; dynamic (persuasive) in presenting ideas to clients and prospective clients from VP to
C-suite level
Demonstrated success driving organizational change within client organizations
Past experience in organizational design consulting, process design and optimization, digital governance, and team dynamics a strong plus
Ability to work with a broad team across multiple disciplines to help customers transform their business using the Salesforce Customer
Success Platform
Analyze, structure, and negotiate long-term technology roadmap initiatives with clients and partners
Ability to understand, communicate and manage across the entire project lifecycle
Broad knowledge of technology trends and relevance to clients businesses in the retail space
Proven experience leading strategy and digital roadmap projects in a complex business and marketing environment
Strong understanding of user research, user-centered design principles and online consumer behavior
New business opportunity identification
This position currently covers the entire US and thus requires considerable travel.
Salesforce, the Customer Success Platform and world's #1 CRM empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes 3 years running, and one of Fortune's 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!
*LI-Y