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in Boston, MA
Store Manager - Intermix - Full-time
•30 days ago
Hours | Full-time |
---|---|
Location | BOSTON, MA BOSTON, Massachusetts |
About this job
Job Description
The Store Manager leads and directs an INTERMIX store location. The Store Manager achieves sales results by creating a positive team environment and running a client-focused business.
Leadership Responsibilities
Selling & Client Service
Daily Operations
Qualification
The Store Manager leads and directs an INTERMIX store location. The Store Manager achieves sales results by creating a positive team environment and running a client-focused business.
Leadership Responsibilities
- Inspires and motivates the store team by presenting a compelling vision and direction.
- Promotes team and individual performance through consistent coaching and feedback.
- Leads team through change and challenges.
- Builds effective relationships with cross-divisional and store partners.
- Leads management meetings to drive the business strategy.
- Creates and upholds a positive work environment.
- Attracts, hires, trains, and develops the store team.
- Trains associates on brand initiatives and standards to ensure understanding of company direction.
- Provides regular feedback, coaching and counseling on performance.
Selling & Client Service
- Identifies, creates and manages the execution of the store business plan that drives key performance indicator results and maximizes business opportunities.
- Monitors daily, weekly and monthly sales goals of all associates and ensures quality selling and customer service standards are met.
- Trains and develops all associates and ensures ongoing sales training through role-play, coaching and constructive feedback.
- Leads community involvement to drive brand awareness and loyalty.
- Builds customer loyalty through in-store experience, social media and email capture.
- Represents and ensures that stores are consistently living out INTERMIX Vision & Mission Styling and Service Standards.
- Works closely with Visual Merchandising and Buying teams on product assortment.
Daily Operations
- Trains associates and ensures complete understanding and compliance with company policies and procedures.
- Knows and follows company policies and procedures, including store safety standards and compliance audit requirements; educates store team and ensures consistent compliance to policy. Addresses policy violations in a fair, timely and consistent manner.
- Trains staff to maintain selling floor, stockroom and wrap desk with proper supplies, organization and cleanliness.
- Monitors the control of payroll and controllable expenses.
- Ensures loss prevention compliance in order to minimize loss and achieve shrink goals.
- Partners with corporate office regarding maintenance and construction needs.
Qualification
- 3-5 years of management experience
- Demonstrated ability to motivate and lead teams to deliver results
- Demonstrated ability to assess and develop talent
- Commission based sales experience preferred
- Luxury or contemporary experience preferred
- Multi-brand sales experience preferred
- Passion for fashion trends and specialty retail environments
- Strong styling eye and personal taste level
- Strong business acumen
- Effective interpersonal and communication skills with store team, customers and all levels of corporate and field management
- Strong analytical, problem-solving and project management skills
- Excellent time management skills
- Solution Oriented
- Product Centric