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in West Bloomfield, MI
Cook/GSE/Manager
•30 days ago
Hours | Part-time, Full-time |
---|---|
Location | 6919 Orchard Lake RD, West Bloomfield MI West Bloomfield, Michigan |
About this job
Expectations of The Front of House Team:
You would be responsible for maintaining outstanding customer service as per Company standards, processing sales quickly, accurately and efficiently, POS operations and safeguarding company assets.
Tasks and Responsibilities:
* Ensure that each guest receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every guest, maintaining outstanding standards, solid product knowledge and all other aspects of guest service.
* Maintain an awareness of all menu items.
* Accurately and efficiently process POS transactions and accurately maintain all cash and media at the POS.
* Respond appropriately to guest concerns and communicate guest requests to management.
* Maintain cleanliness of floors, counter and restrooms at all times.
* Check orders for accuracy and portion control.
* Deliver food to the guest.
* Answer phones according to standards.
* Any other tasks as assigned from time to time by any manager.
Expectations of the Back of House Team
Tasks and Responsibilities:
* Prepares and cooks food according to Smashburger prep, menu and recipe standards.
* Cleans food preparation equipment and work area.
* Adheres to food safety and sanitation guidelines
* Respond appropriately to guest concerns and communicate guest requests to management.
* Maintain cleanliness of kitchen, floors, counter and restrooms at all times.
* Check orders for accuracy and portion control.
* Deliver food to the guest when necessary
* Answer phones according to standards.
* Any other tasks as assigned from time to time by any manager.
Skills and Competencies:
* Ability to process information through KVS system.
* Ability to communicate with team members and guests.
* Ability to read, count, and write to accurately complete all documentation.
* Ability to operate all equipment necessary to perform the job.
Requirements:
* Physical ability to stand for extended periods and to move and handle boxes of food and supplies which entails lifting, and perform all functions as set forth above.
* Ability to work varied hours/days, including nights, weekends, and holid
You would be responsible for maintaining outstanding customer service as per Company standards, processing sales quickly, accurately and efficiently, POS operations and safeguarding company assets.
Tasks and Responsibilities:
* Ensure that each guest receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every guest, maintaining outstanding standards, solid product knowledge and all other aspects of guest service.
* Maintain an awareness of all menu items.
* Accurately and efficiently process POS transactions and accurately maintain all cash and media at the POS.
* Respond appropriately to guest concerns and communicate guest requests to management.
* Maintain cleanliness of floors, counter and restrooms at all times.
* Check orders for accuracy and portion control.
* Deliver food to the guest.
* Answer phones according to standards.
* Any other tasks as assigned from time to time by any manager.
Expectations of the Back of House Team
Tasks and Responsibilities:
* Prepares and cooks food according to Smashburger prep, menu and recipe standards.
* Cleans food preparation equipment and work area.
* Adheres to food safety and sanitation guidelines
* Respond appropriately to guest concerns and communicate guest requests to management.
* Maintain cleanliness of kitchen, floors, counter and restrooms at all times.
* Check orders for accuracy and portion control.
* Deliver food to the guest when necessary
* Answer phones according to standards.
* Any other tasks as assigned from time to time by any manager.
Skills and Competencies:
* Ability to process information through KVS system.
* Ability to communicate with team members and guests.
* Ability to read, count, and write to accurately complete all documentation.
* Ability to operate all equipment necessary to perform the job.
Requirements:
* Physical ability to stand for extended periods and to move and handle boxes of food and supplies which entails lifting, and perform all functions as set forth above.
* Ability to work varied hours/days, including nights, weekends, and holid