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in Jersey City, NJ

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Hours Full-time, Part-time
Location jersey city, New Jersey

About this job

Overview:

At Sysco, we offer our associates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We are looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why good things really do come from Sysco.

Position Summary:

This is an Operations position responsible for assisting with the administrative functions of the Operations Department by performing secretarial and clerical functions, helping plan the routing schedule of delivery trucks, coordinating back-hauls, and performing dispatch and other related duties as required.

Sysco Metro New York is located at 20 Theodore Conrad Drive, Liberty Industrial Park, Jersey City, NJ 07305.

Responsibilities:

An individual must be able to satisfactorily perform each essential duty listed below. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Skills and Knowledge

General knowledge of the rules of effective English usage, including subject/verb agreement, tenses, and basic grammar. Knowledge of spread sheet programs and applications, the SYSCO voice mail system and microfilming processes. Ability to plan and organize your own and your department's work activities. Ability to analyze and disseminate forms; manage work time efficiently; follow procedures and policies; identify and solve problems; maintain a file system to include alphabetical, numerical, and chronological filing activities. Ability to type 60+ words per minute. Essential Duties : (essential functions are in bold)

Contacts Delivery Associates and vendors for the purpose of ensuring that schedules are being met for pick-up and deliveries and to verify costs on preceding shipments; requests a copy of carrier manifest and bill of lading to provide accurate information for planning and evaluation activities. Contacts vendors, carriers, merchandisers, and operations to coordinate pick-up and delivery appointments for all in-bound products. Researches occurrences of product shortages or damages in delivery and constructs claim for reimbursement based on the information to ensure appropriate reductions are credited. Arranges transportation for emergency or local pick-ups to enhance customer satisfaction. Reviews previous day's purchase orders to determine case count, discrepancies, or shortages; matches purchase orders to manifests to verify that orders are correctly filled. Enters data and transcribes information, as business needs dictate, from various sources, target tracking and other applicable computer programs. Tracks proof of performance and volume incentives, monitors and enters received ledger monies to provide accurate information for planning and evaluation activities. Processes forms and maintains records related to SYSCO operations and to administrative details including office supplies, personnel, and payroll, to provide accurate information for planning and evaluation activities. Reviews forms, reports, bills, or vouchers, to ensure accuracy and completeness. Notifies Vice President and/or Manager of questionable items or irregularities. Types, according to business schedule, a variety of letters, documents and reports that periodically contain statistical or other technical terminology requiring accuracy and precision, including but not limited to confidential material. Answers phones, routes calls, takes messages and schedules appointments to ensure that proper and timely action is taken on the caller's needs. Records minutes of meetings or other sessions and composes summaries to ensure that a proper and accurate record of discussions and information is available. Makes appropriate changes or corrections in grammar, punctuation and spelling on departmental correspondence to increase the effectiveness of said correspondence. Opens, sorts and distributes incoming mail as needed.

Qualifications:

High School diploma or equivalent. 1 year of related experience required, and/or equivalent combination of education and experience. Preferred experience/knowledge:

Experience wtih ZataNet DOT knowledge Customer service experience Administrative assistance, customer service and/or clerical experience Competencies :

To be successful in this position, the individual performing the duties must successfully demonstrate the following competencies: Analytical - Uses intuition and experience to complement data; Designs work flows and procedures. Design - Demonstrates attention to detail. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Written Communication - Writes clearly and informatively; edits work for spelling and grammar; able to read and interpret written information. Ethics - Treats people with respect; inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values. Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Makes timely decisions. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Monitors own work to ensure quality. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Dependability - Follows instructions, responds to management direction. Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to sit in front of a computer terminal for long periods of time. While performing the duties of this job, the employee may be required to stand, walk, sit, use hands to handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl and talk and hear. The employee may regularly lift and /or move up to 50 pounds. Specific vision abilities that may be required by this job include close vision and distance vision. Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Works in an office and warehouse environment with various levels of temperature and noise.

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