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Bilingual Customer Service Representative, Full Time Monday through Friday 12:30PM-Close with Weekend Rotations. MCCS (Clearwater, FL)
•30 days ago
| Hours | Full-time |
|---|---|
| Location | Tampa, FL Tampa, Florida |
About this job
Overview:
BilingualCustomer Service Representatives must be fluent in English and Spanish. They respond to inboundcustomer telephone callsregarding credit card billing inquiries, sales,service, and account maintenance issues. The salary range for this position is $12.00 to 14.30 per hour.
Key Accountabilities:
- Effectively answer and resolve issues regarding credit card billing inquiries such as payments, returns, and sales using excellent customer service skills.
- Effectively answer and resolve issues regarding purchases and delivery of merchandise.
Skills Summary:
- High school diploma or general education degree (GED) required.
- Fluency in English and Spanish required.
- Excellent customer service, problem solving, analytical, decision-making, communication, follow-up, and organizational skills required.
- Computer keyboarding and navigational skills required.
Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.