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in Waikoloa, HI

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Hours Full-time, Part-time
Location Waikoloa, HI
Waikoloa, Hawaii

About this job

A Housekeeper (Room Attendant) with Hilton Hotels and Resorts is responsible for the overall cleanliness of assigned rooms/suites. Reports maintenance deficiencies in order to maintain rooms/suites in compliance with standards.




What will it be like to work for this Hilton Worldwide Brand?

One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services and amenities to ensure that every guest feels cared for, valued and respected. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all.

Hilton Hotels & Resorts is one of Hilton Worldwide's ten market-leading brands. For more information visit www.hiltonworldwide.com.

If you understand the importance of upholding a brand's reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts.



What will I be doing?


As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Check maid cart for supplies, stock as needed.

  • Greet guests immediately with friendly/sincere acknowledgement.

  • Strip dirty linens / towels and remove used amenities from room/suite.

  • Clean rooms/ suites, as assigned, which includes: making beds, cleaning bathrooms, dusting, vacuuming and washing windows / tracks. Reports rooms as clean and available.

  • Reports maintenance deficiencies in order to maintain room in compliance with hotel standards.

  • Replenish linen and guest amenities.

  • Clean balconies, if applicable.

  • Respond to special requests by guests (such as providing extra amenities or service time requests).



What are we looking for?



EDUCATION
High School graduate or equivalent preferred but not necessary



EXPERIENCE
6 months to 1 year cleaning experience in housekeeping or janitorial services preferred.



GROOMING
All team members must maintain a neat, clean and well-groomed appearance as specified in specific hotel standards.


 


SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

  • Ability to arrive to work on time and when scheduled.
  • Physically able to move large objects such as: carts, large bags of linen, ironing board.
  • Physically able to operate cleaning equipment such as: vacuum cleaners, brooms, spray bottles
  • Ability to read and recognize room/suite numbers.
  • Ability to communicate effectively with guests and team members verbally or in written form.
  • Ability to learn, follow and enforce standards for cleanliness as they apply to all aspects of suite.
  • Ability to follow all safety procedures/standards and able to recognize and act in emergency situations.
  • Sponsorship and relocation assistance are not available for this position. Only local candidates will be considered.

Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:


 


H Hospitality - We're passionate about delivering exceptional guest experiences.


I Integrity - We do the right thing, all the time.


L Leadership - We're leaders in our industry and in our communities.


T Teamwork - We're team players in everything we do.


O Ownership - We're the owners of our actions and decisions.


N Now - We operate with a sense of urgency and discipline


 


In addition, we look for the demonstration of the following key attributes in our Team Members:

  • Living the Values

  • Quality

  • Productivity

  • Dependability

  • Customer Focus

  • Teamwork

  • Adaptability


What benefits will I receive?

Your benefits will include a competitive starting salary and, depending upon eligibility, a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days you may enroll in Hilton Worldwide's Health & Welfare benefit plans, depending on eligibility. Hilton Worldwide also offers eligible team members a 401K Savings Plan, as well as Employee Assistance and Educational Assistance Programs. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member.


 


The above information is provided as a highlight of the major benefits offered to most full-time team members in the United States. All benefits listed may not be offered at all locations. This is not a summary plan description or official plan document.


 


EOE/AA

EOE/AA/Disabled/Veterans