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est. per hour
Service Manager
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Chattanooga, Tennessee |
About this job
The Service Manager is responsible for supporting the store locations
goal of meeting or exceeding the sales AOP (Annual Operating Plan)
targets. The Service Manager supports these goals by managing the
service department with a leadership style that focuses on protecting
assets, ensuring optimal performance of the associates working on the
vehicles, and scheduling technicians based on the business & customers
needs. The Service Manager is responsible for maintaining a safe and
clean store environment that delivers quality work on time to the cus
tomer. In addition, the Service Manager will lead the way in training,
coaching and developing service department associates to keep their
vehicle knowledge and safety information up to date and focusing on
their career path. The Service Manager will also ensure that PIMS (Parts
Inventory Management System) is being used properly, parts are purchased
appropriately and the equipment is functioning safely and within
compliance guidelines. The Service Manager will complete all other
duties as assigned.
* High School diploma or GED required
* Experience in the automotive industry in a lead or supervisory role desired
* Two or more years experience in the tire industry or automotive service industry required
* Working knowledge of Excel and of Microsoft Office products
* Understanding of inventory control methods and accountabilities
* Basic understanding of tires, tire related services, automotive services and of retail business environment
* Understanding of the financial impacts of pricing, discounting and margins
* Understanding of basic math principles
* Ability to communicate effectively with customers, associates and management
* Execute multiple tasks while maintaining attention to detail and composure
* Ability to stand, walk, bend, kneel, crouch, twist, reach, grip, handle, lift/carry up to 60 lbs, and push/pull up to 60 pounds up to 2/3 of the workday
* Must also have the ability to lift/carry over 60 pounds and push/pull over 60 pounds up to 1/3 of the workday
* Valid drivers license and ability to operate company and customer vehicles
goal of meeting or exceeding the sales AOP (Annual Operating Plan)
targets. The Service Manager supports these goals by managing the
service department with a leadership style that focuses on protecting
assets, ensuring optimal performance of the associates working on the
vehicles, and scheduling technicians based on the business & customers
needs. The Service Manager is responsible for maintaining a safe and
clean store environment that delivers quality work on time to the cus
tomer. In addition, the Service Manager will lead the way in training,
coaching and developing service department associates to keep their
vehicle knowledge and safety information up to date and focusing on
their career path. The Service Manager will also ensure that PIMS (Parts
Inventory Management System) is being used properly, parts are purchased
appropriately and the equipment is functioning safely and within
compliance guidelines. The Service Manager will complete all other
duties as assigned.
* High School diploma or GED required
* Experience in the automotive industry in a lead or supervisory role desired
* Two or more years experience in the tire industry or automotive service industry required
* Working knowledge of Excel and of Microsoft Office products
* Understanding of inventory control methods and accountabilities
* Basic understanding of tires, tire related services, automotive services and of retail business environment
* Understanding of the financial impacts of pricing, discounting and margins
* Understanding of basic math principles
* Ability to communicate effectively with customers, associates and management
* Execute multiple tasks while maintaining attention to detail and composure
* Ability to stand, walk, bend, kneel, crouch, twist, reach, grip, handle, lift/carry up to 60 lbs, and push/pull up to 60 pounds up to 2/3 of the workday
* Must also have the ability to lift/carry over 60 pounds and push/pull over 60 pounds up to 1/3 of the workday
* Valid drivers license and ability to operate company and customer vehicles