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Service Technician - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Gardner, Kansas |
About this job
We have an immediate opening for a Service Technicians to install telephone plant facilities, switched digital television, and high-speed internet at customer premises according to specifications directed and established by CenturyLink procedures. Also to maintain, expand, replace and repair all plant facilities and subscriber apparatus required to provide service to customers in this district . This position interacts directly with CenturyLink customers.
Job posting date: July 9th, 2015
Job removal date: July 16th, 2015
The selection process will be governed in accordance with the local collective bargaining agreement.
ATTN BIDDERS
NOTE: This job requires that you take the online unproctored Technician Assessment within five calendar days of applying in order to be considered. If you do not take the assessment within the designated five-day period, you will be considered to have self-selected out of the requisition. Please take this assessment seriously, as the information provided will be used to determine who will be moving forward in the selection process. Please allow yourself sufficient time in a distraction-free environment, and please take this assessment on a PC (not a mobile phone or other electronic device). If you have already taken the Technician Assessment, you will not need to take it again. Please simply click on the assessment link provided so that your results may be attached to the current requisition. Detailed information regarding the Technician Assessment may be found at the following link (you may need to copy and paste this link into your browser): https://www.centurylink.com/static/Pages/AboutUs/CompanyInformation/Careers/dots.html . Any questions regarding our required assessment should be sent to the HR Testing Inbox: hr.testing@centurylink.com .
Job Responsibilities
Perform installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment.
Perform maintenance and repair on outside plant facilities.
Use a shovel and pick to dig up and bury cable; and may be required to work in manholes or controlled environmental vaults (CEV).
Locate buried telephone cables.
Observe all safety rules and regulations.
Assist other Technical personnel in the performance of their duties when requested.
Must convey a positive and professional appearance and demeanor when communicating the company's products and services to our customers.
Actively support sales and marketing related activities.
Direct customer facing work and sales referrals.
Accountability/dependability (on time and on load when scheduled and serve on call as needed).
Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures).
Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills.
Asking relevant questions to ensure problems are resolved quickly or to clarify information or directions.
Active Learning (curious seeker of new information and actively works to improve skills and knowledge)
Assume all other duties as assigned. Job Requirements * Education/experience of 3+ years beyond high school.
* Ability to distinguish colors on facilities.
* Ability to handle 28 ft extension ladders (up to 75 lbs routine work) and manhole covers (up to 150 lbs)
* Basic electricity training/certification or documented equivalent work experience.
* Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full).
* Basic computer skills including MS Office applications
* Satisfactory driving record
* Preferred Qualifications :
* Prior experience as a customer facing telecom operations technician.
* ADSL installation/repair experience (self/full installs).
* A+/Net + Certified Required Soft Skills:
EEO Statement CenturyLink is proud to be an Equal Opportunity Employer. We value diversity and maintain a drug-free workplace. Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast. Our combination of business and residential service solutions -- including home and wireless voice solutions and digital television -- provide innovative solutions to our customers. CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world. CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
Job posting date: July 9th, 2015
Job removal date: July 16th, 2015
The selection process will be governed in accordance with the local collective bargaining agreement.
ATTN BIDDERS
NOTE: This job requires that you take the online unproctored Technician Assessment within five calendar days of applying in order to be considered. If you do not take the assessment within the designated five-day period, you will be considered to have self-selected out of the requisition. Please take this assessment seriously, as the information provided will be used to determine who will be moving forward in the selection process. Please allow yourself sufficient time in a distraction-free environment, and please take this assessment on a PC (not a mobile phone or other electronic device). If you have already taken the Technician Assessment, you will not need to take it again. Please simply click on the assessment link provided so that your results may be attached to the current requisition. Detailed information regarding the Technician Assessment may be found at the following link (you may need to copy and paste this link into your browser): https://www.centurylink.com/static/Pages/AboutUs/CompanyInformation/Careers/dots.html . Any questions regarding our required assessment should be sent to the HR Testing Inbox: hr.testing@centurylink.com .
Job Responsibilities
Perform installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment.
Perform maintenance and repair on outside plant facilities.
Use a shovel and pick to dig up and bury cable; and may be required to work in manholes or controlled environmental vaults (CEV).
Locate buried telephone cables.
Observe all safety rules and regulations.
Assist other Technical personnel in the performance of their duties when requested.
Must convey a positive and professional appearance and demeanor when communicating the company's products and services to our customers.
Actively support sales and marketing related activities.
Direct customer facing work and sales referrals.
Accountability/dependability (on time and on load when scheduled and serve on call as needed).
Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures).
Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills.
Asking relevant questions to ensure problems are resolved quickly or to clarify information or directions.
Active Learning (curious seeker of new information and actively works to improve skills and knowledge)
Assume all other duties as assigned. Job Requirements * Education/experience of 3+ years beyond high school.
* Ability to distinguish colors on facilities.
* Ability to handle 28 ft extension ladders (up to 75 lbs routine work) and manhole covers (up to 150 lbs)
* Basic electricity training/certification or documented equivalent work experience.
* Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full).
* Basic computer skills including MS Office applications
* Satisfactory driving record
* Preferred Qualifications :
* Prior experience as a customer facing telecom operations technician.
* ADSL installation/repair experience (self/full installs).
* A+/Net + Certified Required Soft Skills:
EEO Statement CenturyLink is proud to be an Equal Opportunity Employer. We value diversity and maintain a drug-free workplace. Any offer of employment is contingent upon the results of a pre-employment drug test and background check. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast. Our combination of business and residential service solutions -- including home and wireless voice solutions and digital television -- provide innovative solutions to our customers. CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world. CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.