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*Member Services Representative - Member Advocacy Center (Credit Union)
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | fort worth, Texas |
About this job
American Airlines Federal Credit Union has multiple openings for full-time Member Services Representatives in the Member Advocacy Center at its headquarters located in Ft. Worth, Texas.
Responsibilities include servicing a high volume of inbound calls to assist members with Credit Union accounts and provide information about products and services such as ATMs, Loans, Credit Insurance, Checking and Savings accounts, On-Line banking, Visa Check Card and Call-24. In addition, you will responsible for performing teller transactions and other duties as assigned. Position offers opportunities for future advancement.
The selected candidate will be responsible for ensuring the security and confidentiality of all account information and Credit Union documents and that his/her work is in compliance with all applicable laws and regulations.
Job level to be determined based upon qualifications and experience of the selected candidates.
Qualifications
High school diploma or GED required Some college preferred Previous banking or Credit Union experience preferred Must be able to read, write, fluently speak and understand the English language Bilingual, ability to speak, read, and write Spanish a plus Must have above average communication skills and professional telephone manner Must be able to work flexible hours ranging from 7AM-7PM, Monday through Friday and Saturdays 7AM-5PM Ability to proficiently use standard office equipment and PC software and applications necessary to perform job duties Satisfactory performance and attendance are required Candidates will be required to pass applicable American Airlines pre-hire compliance checks Must have acceptable credit history, which will be verified (e.g., no past due accounts, charge-offs, collection items or bankruptcies)
* Travel to the interview and any subsequent relocation expenses are the responsibility of the candidate.
Department:
Customer Service
Location:
US-TX-Fort Worth
Posted Date:
8/18/2015 13:42:44
Expiration Date:
8/25/2015 23:59:00
Requisition ID:
1504880
Work Schedule
Full Time
Equal Opportunity Employer/Disabled/Vets
jobpost-20548
aa
Responsibilities include servicing a high volume of inbound calls to assist members with Credit Union accounts and provide information about products and services such as ATMs, Loans, Credit Insurance, Checking and Savings accounts, On-Line banking, Visa Check Card and Call-24. In addition, you will responsible for performing teller transactions and other duties as assigned. Position offers opportunities for future advancement.
The selected candidate will be responsible for ensuring the security and confidentiality of all account information and Credit Union documents and that his/her work is in compliance with all applicable laws and regulations.
Job level to be determined based upon qualifications and experience of the selected candidates.
Qualifications
High school diploma or GED required Some college preferred Previous banking or Credit Union experience preferred Must be able to read, write, fluently speak and understand the English language Bilingual, ability to speak, read, and write Spanish a plus Must have above average communication skills and professional telephone manner Must be able to work flexible hours ranging from 7AM-7PM, Monday through Friday and Saturdays 7AM-5PM Ability to proficiently use standard office equipment and PC software and applications necessary to perform job duties Satisfactory performance and attendance are required Candidates will be required to pass applicable American Airlines pre-hire compliance checks Must have acceptable credit history, which will be verified (e.g., no past due accounts, charge-offs, collection items or bankruptcies)
* Travel to the interview and any subsequent relocation expenses are the responsibility of the candidate.
Department:
Customer Service
Location:
US-TX-Fort Worth
Posted Date:
8/18/2015 13:42:44
Expiration Date:
8/25/2015 23:59:00
Requisition ID:
1504880
Work Schedule
Full Time
Equal Opportunity Employer/Disabled/Vets
jobpost-20548
aa