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Hours Full-time, Part-time
Location Natick, Massachusetts

About this job

Barista

Job Summary and Mission:

Tea has been a part of Starbucks heritage since 1971, when the company was founded as Starbucks Coffee, Tea and Spices. Since its acquisition in 2012, the Teavana team has been on a mission to do for tea what Starbucks has done for coffee. Our goal is to create a super-premium everyday tea ritual in the Americas and beyond, which will come to life in many channels, forms and experiences. The Barista team member's primary responsibility is to provide support to the sales team by maintaining Teavana's high customer service and operational standards while acting in accordance with Starbucks guiding principles.

Summary of Key Responsibilities: Responsibilities and essential job functions include but are not limited to the following:

* Responsible for the store's beverage needs and provides samples according to recipe specification. * Responsible for providing a pleasant and friendly experience for all of our customers and team members from start to finish. * Responsible for expediting and delivering a high level of customer satisfaction and quality in beverages served. * Ensures the tea wall and merchandise shelves are properly stocked, cleaned and organized at all times. * Responsible for keeping barista station cleaned, stocked and organized at all times. * Reports any supply needs to Operations Team Lead. * Receives, organizes, and merchandises stock according to the Teavana visual guidelines in addition to ensuring first-in-first-out standards for tea. * Remains compliant with daily cleaning according to cleaning schedule and the best practices.

Requirements

Summary of Experience:

* No previous experience required.

Basic Qualifications

* Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation * Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays * Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation * Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication * Comply with a dress code that prohibits certain materials and styles; such as denim and sleeveless tops * Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients * Available to perform many different tasks within the store during each shift * Minimum of 18 years of age or older

Required Knowledge, Skills and Abilities

* Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation. * Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays. * Meet store operating policies and standards, including providing quality beverages, cash handling and store safety and security, with or without reasonable accommodation. * Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication. * Ability to learn quickly. * Strong interpersonal skills. * Ability to receive feedback and coaching. * Ability to build relationships and work as part of a team. * Ability to work with a sense of urgency.

Starbucks Corporation is an equal opportunity employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities.

We are an Equal Opportunity Employer. Please view Equal Employment Opportunity Posters provided by OFCCP

here .