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Customer Care Representatives
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Cross Plains, WI Cross Plains, Wisconsin |
About this job
Are you looking for a fun and exciting new career? Remedy Intelligent Staffing is currently seeking Customer Care Representatives in a growing call center. This position is located on the West side of Madison. These are temp to hire opportunities. We are looking for individuals that have a passion for customer service, have great computer skills and are looking for a long term career. The hours of the position are 12:30 pm to 9 pm. Please review the information below and apply today!
Responsibilities
• Answer incoming calls from current customers to discuss contract coverage, questions and concerns
• Check to ensure that appropriate changes were made to resolve customers' problems.
• Possess knowledge of company services in order to explain to customers
• Transfer calls to appropriate departments
• Enter information into the system and make changes to customer accounts as requested
• Give information to customers on claim status and billing credits and debits
Requirements
• High School Diploma or equivalent is required
• Ability to type 35 wpm.
• Previous customer service experience is preferred
• Knowledge of Microsoft Office Programs
• Upbeat attitude and excellent attendance is a must!
Remedy Intelligent Staffing is an equal opportunity employer.
About Remedy Intelligent Staffing
Founded in 1965, Remedy Intelligent Staffing is a locally owned franchise, and is part of the Select Family of Staffing Companies. The Select Family of Staffing Companies is a top 10 industry leader in the U.S. with a national network of over 300 offices.
In Wisconsin, Remedy Intelligent Staffing has offices in the following cities:
Beaver Dam
Fond du Lac
Madison
Onalaska
Portage
Stevens Point
Wausau
Benefits:
Remedy Intelligent Staffing has the best job opportunities available in today's growing job market, flexible hours, exceptional pay rates, and career coaching.
Temporary associate benefits may include:
• Health Insurance
• Dental Insurance
• Vision Insurance
• Short Term Disability Insurance
• Life Insurance
• Safety Incentives
Responsibilities
• Answer incoming calls from current customers to discuss contract coverage, questions and concerns
• Check to ensure that appropriate changes were made to resolve customers' problems.
• Possess knowledge of company services in order to explain to customers
• Transfer calls to appropriate departments
• Enter information into the system and make changes to customer accounts as requested
• Give information to customers on claim status and billing credits and debits
Requirements
• High School Diploma or equivalent is required
• Ability to type 35 wpm.
• Previous customer service experience is preferred
• Knowledge of Microsoft Office Programs
• Upbeat attitude and excellent attendance is a must!
Remedy Intelligent Staffing is an equal opportunity employer.
About Remedy Intelligent Staffing
Founded in 1965, Remedy Intelligent Staffing is a locally owned franchise, and is part of the Select Family of Staffing Companies. The Select Family of Staffing Companies is a top 10 industry leader in the U.S. with a national network of over 300 offices.
In Wisconsin, Remedy Intelligent Staffing has offices in the following cities:
Beaver Dam
Fond du Lac
Madison
Onalaska
Portage
Stevens Point
Wausau
Benefits:
Remedy Intelligent Staffing has the best job opportunities available in today's growing job market, flexible hours, exceptional pay rates, and career coaching.
Temporary associate benefits may include:
• Health Insurance
• Dental Insurance
• Vision Insurance
• Short Term Disability Insurance
• Life Insurance
• Safety Incentives
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