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About this job

Job Description

Old Navy makes current American fashion essentials accessible to every family. From day one, Old Navy was a revolution. We were something the world had never seen - fabulous, affordable fashion. We didn't take ourselves too seriously, and we broke the industry's rules. We said fashion didn't have to be just for rich people - it could be for everyone. We opened our first store in 1994 in San Francisco and have been on a roll ever since. Today, customers can shop for their must-have fashion essentials online as well as in one of our 1,000 stores located globally.

When you work at Old Navy, you’re choosing a different path (and a pretty awesome one at that). We believe that style and quality should be accessible to everyone and we work hard to make that possible. Truth is, in fashion, it’s easy to be exclusive. It takes a lot more creativity, guts and drive to be inclusive. What we believe in today is exactly what we believed in when we started: we’re on a mission to democratize fashion and make shopping fun again. Sound good to you?

Old Navy – a brand for everyone, a place for you.

GENERAL SUMMARY: The Production Manager provides Production Management support to Merchants with the same Program Groups through Production Vendor sourcing, negotiation, Samples' technical and quality checking and control and through Production Flow Management to ensure product reaches the appropriate Distribution Centers. The Associate Production Manager is a team member of a program-designated HQ Production Team. Accordingly, he/she works closely with other Production Managers and Associate Production Managers, Merchant Managers and Merchandise Planners with same Program Group responsibility of HQ Merchandise & Merchandise Planning. In addition, works with Production agents in Production Offices (world-wide), Production Vendors/Manufacturers, and technical and quality checking specialists from Gap, Inc. Sourcing & Logistics. Manages the production team for the specific area of responsibility within the division.

ESSENTIAL DUTIES & RESPONSIBILITIES:
In-Season Management
  • Production Management
  • Execute production strategy in partnership with sourcing channels, merchandising, planning, and distribution.
  • Own/manage seasonal assortment booking for multiple markets.
  • Manage at least one department/market
  • Validate and manage time/ action calendar received from sourcing channels.
  • Track and prepare materials and/or samples for approvals.
  • Manage product integrity by reviewing testing exception reports.
  • Ensure accuracy of ACT and CPS
  • Validate and manage Work In Process reports from sourcing channels.
  • Monitor on-time delivery by reviewing SCAN reports/logistics reports.
  • Participate in weekly production update with cross-functional team in person or via conference calls.

Financial Management
  • Filter receipt month problems and recommend action plan.
  • Track business financials by validating accuracy of all departmental reports.
  • Manage costing process to achieve AUC goals.
  • Gather information on liabilities and present solutions to Director and cross functional partners.
  • Bi-Weekly reporting of departmental business update.

Product Placement
  • Compile and present data for production hindsight package, product placement strategy.
  • Create BOMs for exclusive styles and copy tag on BOMs.
  • Create product placement plan and present sourcing or costing options to achieve financial goals for exclusive styles.
  • Confirm program placement with sourcing channels for exclusive styles.
  • Develop an action plan for post-placement open issues for exclusive styles.

People and Relationships Management
  • Develop Associate/Assistant Production Manager(s).
  • Manage an RMP/Trainee
  • Developing Direct reports through:
  • Formal training
  • Behavioral (feedback, modeling)
  • On-The-Job training

Coaching
  • Manage Self-Development by:
  • Scheduling training and educational opportunities for (e.g.,System/IT training, forms and reports)
  • Develop relationship with Mentors, Peers, and all Sourcing Channels.
  • Special Projects
  • Actively participate in discussions for department, division or brand initiatives - (e.g. launch of an E commerce site, CD flow, consolidation of tools)

ORGANIZATIONAL RELATIONSHIPS:
  • Merchants and Merchandise Planners (same Program groupings), HQ Merchandise & Merchandise Planning
  • Influence cross-functional business partners at all levels. Develop internal and external relationships with guidance from Manager. Receives Cost Sheets to conduct initial review/analysis of Program Production opportunities for maximum GM performance to Sales.
  • Gap, Inc. Sourcing & Logistics specialists
  • Works with to review all Production Vendor samples for confirmed Production specifications to Product specifications.
  • Technical Services specialists
  • Works with to review Production Vendor samples and prepare for Merchant review - ensuring color and fit compliance, labeling, etc.
  • Agents (same Program groupings), Production Offices
  • Works with to review Program Production opportunities, source appropriate Production Vendors, negotiate Production Vendor quotes, oversee Production Vendors to ensure compliance with standards and on-time delivery to Market DCs
  • All Production Team members, HQ Production
  • Works with immediate team members to review and agree Program Group wide Production strategies and tactics; Works with on Departmental initiatives/programs
  • Agents, Other Production Offices (not owned by Gap, Inc.)
  • Same as Gap, Inc. Agents, work with depends on Program Production requirements


Qualification

  • Knowledge of: trade regulations, testing protocol, product integrity, production cycle timeline, fabric and garment construction
  • Computer skills and how to obtain information from systems
  • Effectively communicate in written and verbal form (cross-functional partners are remote with the majority of communication via email)
  • Detail oriented with strong follow through; Organize and prioritize multiple projects
  • Have a sense of urgency in managing time and accomplishing tasks
  • Demonstrate proactive problem solving skills.
  • Use basic retail math needed to determine costs, margins and turn
  • Influence others; Negotiation skills
  • Monitor employee performance, provide feedback, and develop employees through formal and on-the-job training
  • Create and maintain a cooperative team environment that promotes high performance standards and attainment of goals
  • Ability to react to change
  • Solicit feedback/self-development
  • Make effective presentations