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Customer Service / Call Center - Full-time / Part-time
•30 days ago
| Hours | Part-time, Full-time |
|---|---|
| Location | 541 par drive Marion, Arkansas |
About this job
Are you searching for a full-time career opportunity that offers competitive wages, excellent benefits and added bonus potential?
Conduit Global - formerly kgb - located off of I-40 in McLeansville is currently hiring full-time Bissell, Inc. Care Representatives to work at our customer service call center. If you're looking to grow with a STELLAR company, apply today!
Bissell, Inc. Care Representatives are specialized Customer Service Representatives who receive inbound calls from customers who have questions or concerns related to their cellular prepaid and postpaid service.
Responsibilities:
Detailed Description:
*Listen to customers and understand their requests and concerns
*Maintain profession demeanor with customers at all times
*Perform logical troubleshooting
*Document troubleshooting steps and confirm resolution
*Guide the customer through self-help installation and repair opportunities
*Perform other customer service representative duties as required
Requirements:
Education: High School Diploma or GED required
Experience:
*Call Center experience preferred
*Must successfully pass background check and drug screen
*Computer knowledge and proficiency
*Customer Service Representative experience preferred
*Ability to type at least 25 wpm (words per minute)
Conduit Global - formerly kgb - located off of I-40 in McLeansville is currently hiring full-time Bissell, Inc. Care Representatives to work at our customer service call center. If you're looking to grow with a STELLAR company, apply today!
Bissell, Inc. Care Representatives are specialized Customer Service Representatives who receive inbound calls from customers who have questions or concerns related to their cellular prepaid and postpaid service.
Responsibilities:
Detailed Description:
*Listen to customers and understand their requests and concerns
*Maintain profession demeanor with customers at all times
*Perform logical troubleshooting
*Document troubleshooting steps and confirm resolution
*Guide the customer through self-help installation and repair opportunities
*Perform other customer service representative duties as required
Requirements:
Education: High School Diploma or GED required
Experience:
*Call Center experience preferred
*Must successfully pass background check and drug screen
*Computer knowledge and proficiency
*Customer Service Representative experience preferred
*Ability to type at least 25 wpm (words per minute)
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