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Assistant Security Director Needed- Glendale
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | glendale, California |
About this job
**Overview:**
**ABOUT ALLIEDBARTON SECURITY SERVICES**
AlliedBarton Security Services is the industry's premier provider of highly trained security personnel to many industries including commercial real estate, higher education, healthcare, residential communities, chemical/petrochemical, government, manufacturing and distribution, financial institutions, and shopping centers. AlliedBarton provides superior security officer services to protect people, homes and businesses. The most honored security services provider, AlliedBarton consistently delivers exceptional service which creates a differentiated experience for clients and the people they serve. More than 60,000 employees and 120 offices serve thousands of clients with levels of protection that anticipate needs and build enduring relationships. AlliedBarton is headquartered in Conshohocken, PA, and has been American owned and managed since 1957.
**Job Description:**
**/Scope of Job: (Relevant Descriptors, as appropriate to the position)/**
District: National Accounts GGP-Los Angeles
HPW: 1073 hpw
Generally assists in the managing of the security of one client in one location, with office at the site.
Direct reports: Approximately 35 Security Officers and minimally(includes full-time; part-time; off duty police officers)
Salary Grade: N/A
**/Description:/**
The Assistant Account Manager is responsible to assist the Account Manager in the development, implementation and management of the Center's security program and to meet the operational goals. The Assistant Account Manager will develop, improve and maintain effective relationships with both the client and the employees. Incumbent is directly responsible for hiring, disciplining, terminations, writing and administering performance evaluations for their assigned direct reports. Assistant Security Director's performance will be evaluated based on, but not limited to, the organizational and staff development, quality customer service and maintaining optimum operational practices.
**/Key Responsibilities:/**
**In addition to the requirement of regular and predictable attendance for this position, list
**5 additional key responsibilities*
**in order of importance to the job/department. Include the
**estimated time** spent on each in a given week.**
1.
**Site Management: ** (40%)
* Act as the Account Manager in the absence of the Account Manager. Assure regular communication of issues or program with Client.
* Handles any escalated security issues or emergency situations appropriately.
* Responsible for communicating staffing needs via Requisition Form; assist recruiters in identifying, interviewing and hiring quality candidates.
* Assure communication of policies, company announcements and job openings through a consistently updated READ file at the site.
* Meet all contractual scheduled hours with a minimum of unbilled overtime. Develop/maintain operational procedures so that a valid, site-specific OPM and post orders are always available for emergency reference by the security staff.
* Assist the Account Manager in overall financial management of the account to produce profitable margins. Manage uniforms, equipment, supplies and vehicles utilized at the account(s), maintaining appropriate inventories and maintenance checklists.
* Take a proactive role in communicating with the client to ensure needs and deliverables are met.
* Utilizes WinTeam for scheduling and billing, and to produce necessary reports.
* Other responsibilities as determined by Client or District Manager.
1.
**Training**: Assist in the coordinating and/or conducting of site-specific OJT, client-specific training, annual refresher training for security personnel, and meet AlliedBarton's corporate training standards. Submit the proper paperwork to the AB District. Submit the monthly training summary to the respective National Accounts Portfolio Manager. (15%)
**Supervision: ** Assure employee grievances are handled and resolved effectively and appropriately in accordance with AlliedBarton's policies, procedures. Partners with the appropriate AlliedBarton support employees, particularly HR management. Formulate and administer the annual performance reviews for Security Officers and Shift Manager and submit pay rate increase recommendations based on performance to the Account Manager. Ensures personnel records are updated and accurate (Change of Status forms, rosters, etc.) Enforce AlliedBarton policies as outlined in the handbooks, executive memos and on the portal. (15%)
**Assistant Account Manager**
**GGP Portfolio-Glendale Galleria CA**
1.
**Staff Development**: Responsible for coaching and mentoring assigned Security Officers and Supervisor to include technical and professional skills utilizing performance management processes/tools (e.g. coaching, counseling, disciplining, etc.). Conduct after hour inspections a minimum of twice a month. (15%)
1.
**Incident Reporting:** Review on site incident reports, working with the Security Officers and Supervisors to correct and improve their reporting. Update and enter the on-site incident reports into the Portfolio reporting program. Submit the Executive Summary Report to the client and National Portfolio Manager in a timely manner. (15%)
1.
**Community Outreach**: Develop professional community relationships with such public agencies as: Police Dept., Sheriff's Dept., Fire Dept., Homeland Security, FBI, Emergency Management, Local schools and communities surrounding the site. (5%)
**/Primary Competencies or Non-Negotiables:/ **
**
**Operational*
* All employees conduct themselves in an honest, ethical, professional manner.
* All employees are properly screened and licensed.
* All employees meet training standards and requirements.
* All employee relations are managed appropriately.
* All employees are paid accurately and on time.
* All clients are billed accurately and on time.
* All contracts are managed according to company and client requirements. Contract compliance is everybody's responsibility.
**
**Leadership*
* Lead.
* Assume ownership for our company's success.
* Promote and embody our culture, values and beliefs with passion.
* Take ownership of issues, seek solutions.
* Take responsibility, do the right thing.
* Project energy and enthusiasm.
* You are part of a team and have a responsibility to everyone on it.
**/Qualifications:/**
**/Option/**
**/EDUCATION/**
**/FIELD / **/(ie Accounting, IT, Marketing, Sales)/
**/EXPERIENCE/**
**/YEARS/**
**/LIST REQUIRED CERTIFICATION(S) If applicable/**
**/Required/**
Associates Degree or equivalent experience
-Business Security experience
-Experience in a shopping center or similar facility
-Supervisory
5
1
2
**/Preferred/**
BS/BA Degree
Military or Law Enforcement Experience
2
**/ /**
**/Additional Qualifications:/**
* Valid Driver's license
* Valid State License, in states requiring a license
* Computer literate (Microsoft Word, Excel, e-mail, internet skills)
* Accessible 24/7 / flexible work schedule, including nights, weekends and holidays
* Financial / mathematical aptitude
* Good-to-excellent verbal and written skills
* Motivated, able to work well both independently and part of a team
**Closing:**
AlliedBarton is known as the most responsive security services provider and it is our people that differentiate AlliedBarton. Recognized as a training leader, AlliedBarton offers on-the-job, web-based and ongoing training programs for all personnel from security officers through executive level management. Our focus on learning and development and our leadership culture helps our employees grow personally and professionally.
Are you daring enough to be a leader who sees challenges as an adventure? Embark upon an exciting career journey and
**Dare to be GREAT**! Be daring, be GREAT, be one of us!
For additional information, please visit our website at www.AlliedBarton.com.
AlliedBarton is proud to be an Equal Opportunity Employer M/F/Disabled/Veteran
**Requisition ID:**
2015-47727
**Job Locations**
US-CA-Glendale
**Total Hours**
40
**Category**
Security Management
**Workdays**
Monday - Friday, Saturday - Sunday
**Shifts**
All
**Posted Date**
8/28/2015
**ABOUT ALLIEDBARTON SECURITY SERVICES**
AlliedBarton Security Services is the industry's premier provider of highly trained security personnel to many industries including commercial real estate, higher education, healthcare, residential communities, chemical/petrochemical, government, manufacturing and distribution, financial institutions, and shopping centers. AlliedBarton provides superior security officer services to protect people, homes and businesses. The most honored security services provider, AlliedBarton consistently delivers exceptional service which creates a differentiated experience for clients and the people they serve. More than 60,000 employees and 120 offices serve thousands of clients with levels of protection that anticipate needs and build enduring relationships. AlliedBarton is headquartered in Conshohocken, PA, and has been American owned and managed since 1957.
**Job Description:**
**/Scope of Job: (Relevant Descriptors, as appropriate to the position)/**
District: National Accounts GGP-Los Angeles
HPW: 1073 hpw
Generally assists in the managing of the security of one client in one location, with office at the site.
Direct reports: Approximately 35 Security Officers and minimally(includes full-time; part-time; off duty police officers)
Salary Grade: N/A
**/Description:/**
The Assistant Account Manager is responsible to assist the Account Manager in the development, implementation and management of the Center's security program and to meet the operational goals. The Assistant Account Manager will develop, improve and maintain effective relationships with both the client and the employees. Incumbent is directly responsible for hiring, disciplining, terminations, writing and administering performance evaluations for their assigned direct reports. Assistant Security Director's performance will be evaluated based on, but not limited to, the organizational and staff development, quality customer service and maintaining optimum operational practices.
**/Key Responsibilities:/**
**In addition to the requirement of regular and predictable attendance for this position, list
**5 additional key responsibilities*
**in order of importance to the job/department. Include the
**estimated time** spent on each in a given week.**
1.
**Site Management: ** (40%)
* Act as the Account Manager in the absence of the Account Manager. Assure regular communication of issues or program with Client.
* Handles any escalated security issues or emergency situations appropriately.
* Responsible for communicating staffing needs via Requisition Form; assist recruiters in identifying, interviewing and hiring quality candidates.
* Assure communication of policies, company announcements and job openings through a consistently updated READ file at the site.
* Meet all contractual scheduled hours with a minimum of unbilled overtime. Develop/maintain operational procedures so that a valid, site-specific OPM and post orders are always available for emergency reference by the security staff.
* Assist the Account Manager in overall financial management of the account to produce profitable margins. Manage uniforms, equipment, supplies and vehicles utilized at the account(s), maintaining appropriate inventories and maintenance checklists.
* Take a proactive role in communicating with the client to ensure needs and deliverables are met.
* Utilizes WinTeam for scheduling and billing, and to produce necessary reports.
* Other responsibilities as determined by Client or District Manager.
1.
**Training**: Assist in the coordinating and/or conducting of site-specific OJT, client-specific training, annual refresher training for security personnel, and meet AlliedBarton's corporate training standards. Submit the proper paperwork to the AB District. Submit the monthly training summary to the respective National Accounts Portfolio Manager. (15%)
**Supervision: ** Assure employee grievances are handled and resolved effectively and appropriately in accordance with AlliedBarton's policies, procedures. Partners with the appropriate AlliedBarton support employees, particularly HR management. Formulate and administer the annual performance reviews for Security Officers and Shift Manager and submit pay rate increase recommendations based on performance to the Account Manager. Ensures personnel records are updated and accurate (Change of Status forms, rosters, etc.) Enforce AlliedBarton policies as outlined in the handbooks, executive memos and on the portal. (15%)
**Assistant Account Manager**
**GGP Portfolio-Glendale Galleria CA**
1.
**Staff Development**: Responsible for coaching and mentoring assigned Security Officers and Supervisor to include technical and professional skills utilizing performance management processes/tools (e.g. coaching, counseling, disciplining, etc.). Conduct after hour inspections a minimum of twice a month. (15%)
1.
**Incident Reporting:** Review on site incident reports, working with the Security Officers and Supervisors to correct and improve their reporting. Update and enter the on-site incident reports into the Portfolio reporting program. Submit the Executive Summary Report to the client and National Portfolio Manager in a timely manner. (15%)
1.
**Community Outreach**: Develop professional community relationships with such public agencies as: Police Dept., Sheriff's Dept., Fire Dept., Homeland Security, FBI, Emergency Management, Local schools and communities surrounding the site. (5%)
**/Primary Competencies or Non-Negotiables:/ **
**
**Operational*
* All employees conduct themselves in an honest, ethical, professional manner.
* All employees are properly screened and licensed.
* All employees meet training standards and requirements.
* All employee relations are managed appropriately.
* All employees are paid accurately and on time.
* All clients are billed accurately and on time.
* All contracts are managed according to company and client requirements. Contract compliance is everybody's responsibility.
**
**Leadership*
* Lead.
* Assume ownership for our company's success.
* Promote and embody our culture, values and beliefs with passion.
* Take ownership of issues, seek solutions.
* Take responsibility, do the right thing.
* Project energy and enthusiasm.
* You are part of a team and have a responsibility to everyone on it.
**/Qualifications:/**
**/Option/**
**/EDUCATION/**
**/FIELD / **/(ie Accounting, IT, Marketing, Sales)/
**/EXPERIENCE/**
**/YEARS/**
**/LIST REQUIRED CERTIFICATION(S) If applicable/**
**/Required/**
Associates Degree or equivalent experience
-Business Security experience
-Experience in a shopping center or similar facility
-Supervisory
5
1
2
**/Preferred/**
BS/BA Degree
Military or Law Enforcement Experience
2
**/ /**
**/Additional Qualifications:/**
* Valid Driver's license
* Valid State License, in states requiring a license
* Computer literate (Microsoft Word, Excel, e-mail, internet skills)
* Accessible 24/7 / flexible work schedule, including nights, weekends and holidays
* Financial / mathematical aptitude
* Good-to-excellent verbal and written skills
* Motivated, able to work well both independently and part of a team
**Closing:**
AlliedBarton is known as the most responsive security services provider and it is our people that differentiate AlliedBarton. Recognized as a training leader, AlliedBarton offers on-the-job, web-based and ongoing training programs for all personnel from security officers through executive level management. Our focus on learning and development and our leadership culture helps our employees grow personally and professionally.
Are you daring enough to be a leader who sees challenges as an adventure? Embark upon an exciting career journey and
**Dare to be GREAT**! Be daring, be GREAT, be one of us!
For additional information, please visit our website at www.AlliedBarton.com.
AlliedBarton is proud to be an Equal Opportunity Employer M/F/Disabled/Veteran
**Requisition ID:**
2015-47727
**Job Locations**
US-CA-Glendale
**Total Hours**
40
**Category**
Security Management
**Workdays**
Monday - Friday, Saturday - Sunday
**Shifts**
All
**Posted Date**
8/28/2015