Resident Services Director

Overview:

Atria Senior Living is a leading operator of independent living, supportive living, assisted living and memory care communities in 180 locations in 28 states and seven Canadian provinces. We are the residence of choice for more than 21,000 seniors, and the workplace of choice for more than 12,500 employees. We create vibrant communities where older adults can thrive and participate, know that their contributions are valued, and enjoy access to opportunities and support that help them keep making a difference in our world. To learn more about Atria, or to find an Atria community near you, please visit www.atriaseniorliving.com .

We are currently seeking an experienced Resident Services Director / Director of Wellness to join our team at our newest community The Landing at Farmington, An Atria Managed community, located in Farmington, CT. The primary job function of the Resident Services Director is responsibility for the overall implementation, delivery, and coordination of resident care services at the community. This is an exciting opportunity to develop your own team and department at this new community.

Responsibilities:

• Supervise, develop, and schedule the resident services staff according to Atria’s policies, procedures and standards.
• Establish and maintain a medication system which adheres to state, federal and company laws, regulations and guidelines.
• Perform assessments and reassessments to determine resident needs and establish appropriate service plans.
• Operate the Resident Services Department within budget and according to Atria’s policies, procedures and standards.
• Complete daily Quality Enhancement reviews to ascertain if the department is meeting state regulations and atria policies.
• Act as a contact for issues related to resident care within the community.
• Ensure adherence to company policy and State Health and Safety Codes, and federal regulations for assisted living communities.
• Schedule and supervise staff; available to cover staffing when needed.
• Administer medications as allowed per state specific guidelines when required.
• Provide activities of daily living assistance to the residents as needed.
• Provide training and orientation to new assisted living staff members and ongoing training to current staff members.
• Communicate to residents, families, department heads, resident services staff, and Executive Director in an effective and respectful manner as needed.
• Support hospitality, leasing, and sales processes with promotion of a positive image of Atria.
• (Clinical Related Matters) – Partner with the Life Guidance Director in maintaining active community and professional ties with clinical and non-clinical contacts.
• (Clinical Related Matters) – Partner with the Life Guidance Director in acting as a contact for issues related to resident care within the community.
• Partner with and otherwise assist the Life Guidance Director in supervising, developing, and scheduling the staff according to Atria’s policies, procedures and standards.
• Partner with and otherwise assist the Life Guidance Director in establishing and maintaining a medication system which adheres to state, federal and company laws, regulations and guidelines.
• Partner with the Life Guidance Director in providing training and orientation to new assisted living staff members and ongoing training to current staff members.
• Deliver and attend required training for self and employee partners.
• Maintain positive relations with residents’ families and physicians.
• Maintain active community and professional ties.
• May drive company vehicle from community to social and other various destinations (only if required by community).
• May perform other duties as assigned.

Qualifications:

• A registered nurse, licensed to practice as required by state regulations.
• Experience in direct patient care and assessments/observation of clinical conditions.
• Experience in recruiting, training and managing people in the healthcare field.
• Experience at a department head level in Assisted Living or a related industry.
• CPR certified and knowledge of basic first aid.
• Experience coordinating educational events.
• Must successfully complete the Atria Medication management training, and all Atria specified training programs.
• Must complete all state required training to maintain licensure or certification.
• Able to work flexible work hours due to demands of position.
• Position requires driving responsibilities (may use Company provided vehicle and/or personal vehicle).
• Must possess valid driver’s license.
• Must satisfactorily meet and be in compliance with Atria motor vehicle policy standards.