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Leadership Training Manager –Home Services - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Atlanta, GA Atlanta, Georgia |
About this job
POSITION PURPOSE -
The Leadership Training Manager (LTM) for Home Services will ensure the quality delivery of leadership and business acumen curricula to the organization. The LTM for Home Services will support regional and, divisional teams on large-scale events and provides local leadership development support as needed. The LTM also oversees and facilitates training and development for retail leaders. The LTM partners with senior leaders within the organization to gain their support before, during, and after training to help ensure successful delivery and the transfer of learning to the job. The LTM partners with the learning design team, Program Manager and functional subject matter experts to ensure the quality and relevance of training courses. The LTM partners with the Program Manager to establish metrics to continuously improve learning effectiveness.
MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES -
75% Ensure quality delivery of leadership and business acumen training to retail leaders by teaching classes and hosting events.
15% Continuously improve the HDU curriculum by partnering with the learning design team, Program Manager and functional subject matter experts to update, develop and maintain leadership and business acumen courses. Measure and improve training effectiveness.
10% Support the development of leaders through divisional/regional learning events, implementation of salaried training programs, consultation and support on projects as needed. Attend divisional and regional meetings when appropriate.
NATURE AND SCOPE -
HR Director - Services
ENVIRONMENTAL JOB REQUIREMENTS -
Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.MINIMUM QUALIFICATIONS -
Must be eighteen years of age or older.
Must pass the Drug Test.
Must pass Background Check.
Must pass pre-employment test if applicable.
EDUCATION REQUIRED -
The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.
YEARS OF RELEVANT WORK EXPERIENCE - 03
PHYSICAL JOB REQUIREMENTS -
Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to stoop or lift light objects (typically less than 8 pounds).
PREFERRED QUALIFICATIONS -
- Bachelors degree in business, education, or a related field
- Multi-unit leadership experience
- Retail management experience
- 5 years in retail industry or Home Depot equivalent.
- Experience in the facilitation of instructor led training with a solid understanding of adult learning principles
KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES -
- Customer Focus
- Business Acumen
- Presentation/Facilitation Skills
- Applying Adult Learning Principles
- Motivating Others - Developing Others
- Listening - Comfort Around Higher Management
- Understanding Others
- Drive for Results
- Communicating Effectively (verbal/written)
- Dealing With Ambiguity
- Peer Relationships
- Interpersonal Savvy
- Creativity
- Integrity and Trust
- Managing Vision and Purpose - Organizing
The Leadership Training Manager (LTM) for Home Services will ensure the quality delivery of leadership and business acumen curricula to the organization. The LTM for Home Services will support regional and, divisional teams on large-scale events and provides local leadership development support as needed. The LTM also oversees and facilitates training and development for retail leaders. The LTM partners with senior leaders within the organization to gain their support before, during, and after training to help ensure successful delivery and the transfer of learning to the job. The LTM partners with the learning design team, Program Manager and functional subject matter experts to ensure the quality and relevance of training courses. The LTM partners with the Program Manager to establish metrics to continuously improve learning effectiveness.
MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES -
75% Ensure quality delivery of leadership and business acumen training to retail leaders by teaching classes and hosting events.
15% Continuously improve the HDU curriculum by partnering with the learning design team, Program Manager and functional subject matter experts to update, develop and maintain leadership and business acumen courses. Measure and improve training effectiveness.
10% Support the development of leaders through divisional/regional learning events, implementation of salaried training programs, consultation and support on projects as needed. Attend divisional and regional meetings when appropriate.
NATURE AND SCOPE -
HR Director - Services
ENVIRONMENTAL JOB REQUIREMENTS -
Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.MINIMUM QUALIFICATIONS -
Must be eighteen years of age or older.
Must pass the Drug Test.
Must pass Background Check.
Must pass pre-employment test if applicable.
EDUCATION REQUIRED -
The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.
YEARS OF RELEVANT WORK EXPERIENCE - 03
PHYSICAL JOB REQUIREMENTS -
Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to stoop or lift light objects (typically less than 8 pounds).
PREFERRED QUALIFICATIONS -
- Bachelors degree in business, education, or a related field
- Multi-unit leadership experience
- Retail management experience
- 5 years in retail industry or Home Depot equivalent.
- Experience in the facilitation of instructor led training with a solid understanding of adult learning principles
KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES -
- Customer Focus
- Business Acumen
- Presentation/Facilitation Skills
- Applying Adult Learning Principles
- Motivating Others - Developing Others
- Listening - Comfort Around Higher Management
- Understanding Others
- Drive for Results
- Communicating Effectively (verbal/written)
- Dealing With Ambiguity
- Peer Relationships
- Interpersonal Savvy
- Creativity
- Integrity and Trust
- Managing Vision and Purpose - Organizing