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in Forsyth, IL
Guest Service Agent
•30 days ago
Hours | Part-time, Full-time |
---|---|
Location | 230 Lucile Ave Forsyth, Illinois |
About this job
The new Residence Inn in Forsyth is the premier extended stay hotel in the area and has recently been awarded as Marriott's Opening Hotel of the Year! We are seeking friendly, upbeat Guest Service Agents who are able to work in a fast-paced environment while fulfilling position duties. We pride ourselves on our exceptional customer service and strive to meet the needs and expectations of our guests. Guest Service Agents accommodate guests of the hotel by performing:
Greeting guests, making reservations, handling check-ins, room assignments and check-outs
Promptly and effectively handle guest request and complaints
Answer and route calls as appropriate
Maintain records including but not limited to, cash flow, guest requests, reservations, service recovery logs
Efficiently process sales transactions
Perform laundry and janitorial functions as directed
Greeting guests, making reservations, handling check-ins, room assignments and check-outs
Promptly and effectively handle guest request and complaints
Answer and route calls as appropriate
Maintain records including but not limited to, cash flow, guest requests, reservations, service recovery logs
Efficiently process sales transactions
Perform laundry and janitorial functions as directed