Front Desk / Receptionist

Job Description:

* Answer incoming telephone calls, determines purpose of callers, facilitate calls.
* Greet visitors/guests/members professionally, determining the nature and purpose of visit
* Taking enquiries about the types of vehicle available and giving information on rental charges
* Checking vehicle availability and taking booking details from customers
* Preparing the necessary paperwork, making arrangements for the vehicle's delivery to the
customer and its return, take payments, record receipts for services and handle and reconcile
books daily
* Recording details on computer, create booking systems, sending out invoices, looking after long
and short-term contracts, handling complaints and dealing with overdue accounts
* Noting the mileage, checking for any damage, arranging for servicing/cleaning work, and
refueling when the cars are returned.
* Collect, sort, distribute and prepare correspondence, mail, messages and courier deliveries
* Schedule appointments maintaining & updating calendars, reminding personnel of
appointments
* Create and print fax sheets, memos, mail, reports and other documents
Requirements:
* Education: High School Diploma/G.E.D
* Experience: 1-2 years of related experience. (Experience in an office environment is preferred)
* Ability to build positive relationships with high level of interpersonal skills.
* Excellent talent to interact with people in a positive and courteous manner
* Strong written and verbal communication skills
* Ability to prioritize tasks according to importance in a fast paced environment
* Multi-tasking capability without compromising on quality
* Must be proficient in handling office equipment including multiple lined telephones, printers,
photocopy machines, etc.
* Dependable, punctual, self motivated, creative, outgoing and able to work flexible hours
* Extensive knowledge of Microsoft Office Applications, specifically MS Word and Excel