Customer Service Representative - Full-time / Part-time

MUST HAVES
-call center experience

-Bi-lingual Spanish, Russian, Chinese, Korean is a plus
-must be able to type 35wpm

-Healthcare experience is a must


* Schedule, modify and cancel reservations as requested
* Ensure accurate trip data input
* Obtain and document details of any complaints being filed
* Refer unresolved customer grievances to designated department for further investigation and resolution
* Maintain a polite and courteous manner at all times
* Maintain an acceptable attendance and tardiness record
* Promote a positive working environment
* Adhere to and ensures all company policies and procedures are maintained

About Aerotek: Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit aerotek.com. Aerotek is acting as an Employment Agency in relation to this vacancy.