Ticket Scanner / Guest Service Attendant / Greeter - FT & PT - Winter Seasonal

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Keystone Resort is now hiring Guest Service Attendants, Hosts, Greeters and Scanners!

Job Summaries:

Guest Service Attendants are responsible for providing exceptional service and assistance to guests in all areas to ensure a positive guest experience. These individuals are highly visible in the resort in order to encourage frequent guest interaction. Guest Service Attendant will be responsible for shoveling snow, escort guests and their equipment, assist in our information center/season pass office as needed. In this role you will be both indoors and outdoors.  There are physical elements to this job; you may be required to lift anywhere up to 50 lbs.

Ticket Scanners are the ultimate resort hosts. They work as part of the Product Sales team to greet and engage guests as they enter the lift line, scanning day-tickets and season passes. Keystone's ticket scanning department is also heavily inolved in the resorts environmental efforts, ensuring proper recycling is being handled.  Scanners ensure that guests have purchased the correct product and answer any questions that the guests may have. Ticket Scanners are friendly, approachable, detail-oriented, and enjoy making mountain entry easy and fun for the guest.  You may even have the chance to operate our CO2 t-shirt cannon!  

Requirements:

• Individuals who are passionate about guest service and the hospitality/ski industry
• English Proficiency
• Ability to work the entire season (November– April)
• Previous guest service experience
• Ability to stand for long periods of time
• Guest service attendants must be able to lift up to 50 lbs
• Knowledge of [applicable mountain] a plus
• Flexibility is a must, and typically most hours will be on weekends and holidays.

What's in it for you?

• Free EPIC Pass to all of our resorts
• Discounted tickets to Arapahoe Basin
• Discounted lodging at our Rock Resort Properties starting at $85/night
• 50% off Colorado Mountain Express transportation
• Food and beverage discounts at mountain dining locations
• Health club discounts (vary by state and county)
• Retail discounts at Vail Resorts Retail stores
• 10-25% off  at our Starbucks locations
• Unique events! Including concerts, employee meals, employee activities, pro competitions!

We’re looking for team members who are passionate about their work and the world around them, who take pride in ensuring our guests receive the best possible service, and who bring a sense of self and fun to all they do. Life at 9,280 feet in the sky is a little different. With our crisp Rocky Mountain air and vast options for adventure and exploring, you can join a community who loves where they live and love what they do. Keystone will be your home away from home, with its warmth, friendliness and unequaled eye for detail. Come join our team – where A Mountain of Possibilities awaits.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

        Requisition ID 109803 ELJ