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in Telluride, CO

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Hours Full-time, Part-time
Location Telluride, CO 81435
Telluride, Colorado

About this job

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Advanced Bootfitters are responsible for maintaining outstanding customer service as per company standards, generating sales, merchandising, and safeguarding company assets.

Responsibilities include, but are not limited to:

  • Responsible for assisting guests with boot selection, proper fit, stance, balancing, alignment and custom footbeds.
  • Describes and promotes products in line with customers’ expressed needs.
  • Places guests in properly fitting demo equipment.
  • Conducts inventory of demo equipment.
  • Demonstrates complete knowledge of ski boots, all aspects of foot function, and is able to perform all boot work.
  • Responsible for increasing sales, units per transaction, transaction size and high levels of profitability in day to day activities and sales.  
  • Serve as a resource and knowledge base for new and existing employees by providing support, training and feedback. 
  • May train new and existing associate positions. 

Qualifications:

  • Serve customers by developing a rapport, building customer confidence, providing accurate information, and promoting product through point of sale.
  • Properly identify customer riding ability, have general understanding of basic foot identification and measurements (length, width, overall shape, size, etc.).
  • Demonstrate knowledge of products and inventory to ensure customer satisfaction.  
  • Functions independently with little or no guidance.
  • Communicate effectively with customers, teach as well as listen on all levels.
  • Requires extensive experience, background, training and/or bootfitting certification - required

Our Telluride Retail team has been providing gear and guidance since 1972, catering to those drawn to America’s Best Ski Resort. Not only does our Telluride Retail team enjoy the amazing benefits of getting to work in Telluride, CO but as part of the larger Vail Resorts family – all of our employees receive access to Telluride & the resorts that Vail Resorts operates in CO. Work with people that take customer service to the next level and cater to gear-heads and fashionistas alike. Grow your career further than you could imagine being part of the Vail Resorts family – starting with Telluride.
 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 110760