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Hours Full-time, Part-time
Location Tucumcari, New Mexico

About this job

Classification: INCIDENTAL. Candidate is employed on an as-needed basis for a maximum of 1120 hours per calendar year. No additional benefits are offered for this classification such as paid health care, paid vacation or sick time.

The fully-qualified Network Technician is committed to providing world class services that exceed customers' expectations for quality, value, and reliability. Customer satisfaction and winning customer's continued business and loyalty is what helps make our company what it is today.

Function: Installation and Repair

Job Responsibilities:

Analyze, trouble shoot & repair faulted telephony buried service wire facilities. Locate, Install, repair and test both residential/small business buried telecommunication services (POTS) Work independently, or jointly with minimal supervision. Drive assigned company vehicle i.e. (van, pick-up). Successfully complete basic CTL Cable/Fault/Locator training curriculum. Interrupt repair ticket information and interact with customers. Evaluate customer needs and implement alternative solutions as appropriate. Interpret basic work information on repair tickets, network designs and/or circuit sketches. Assist other employees in testing and checking equipment as necessary. Maintains a daily log for work items assigned, including accurate time sheets/payroll submittal. Connect, disconnect, remove, rearrange and maintain wires on customer premise. Connect wires and terminate in terminals. Uses hand tools, basic power tools and specialty tools, including electric and electronic measuring devices. Perform basic continuity and/or 10 point conformance testing. Understand & works with telecom color-coded wires. Knowledge of basic electricity, as it relates to telecommunications (through classes or on-the-job training), which includes: knowledge related to the basic principles, theories, and applications of electricity (e.g., voltage, current, resistance, power, grounding, insulation, Ohm's Law, AC/DC). Ability to use basic electrical, digital, and/or mechanical principals and to perform appropriate tests to identify and solve problems encountered on the job. Ability to efficiently and accurately work with multiple types of information and/or perform multiple tasks simultaneously. \ Ability to complete designated work in a specified timeframe:(e.g., jobs per day), Adjust work assignments or schedules to meet changing work-related priorities or demands. Provide efficient, quality service to both internal and external customers both face-to-face and over-the-phone. Work well with others to achieve common goals and to foster a cooperative climate, as well as to work independently in the field with minimal supervision. Ability to perform strenuous physical activities including, but not limited to: lifting objects weighing over 25 pounds. Ability to perform job activities outdoors in different weather conditions (e.g., cold and/or heat, inclement weather). Note: Job bidding and selection will be administered under mutually agreed upon guidelines of the local labor agreement.

Internal Candidates must meet Time in Title/Location requirements of their current position for consideration Job Requirements At least six (6) months of experience within the last five years maintaining/repairing and testing copper cable and/or fiber optic cable in an underground, aerial, or buried environment. At least six (6) months of experience within the last five years connecting telecom color-coded wires and cables to terminals, attaching or detaching various kinds of hardware to wires, cables, buildings and poles. Knowledge of basic electricity, as it relates to telecommunications (through classes or on-the-job training), which includes: knowledge related to the basic principles, theories, and applications of electricity (e.g., voltage, current, resistance, power, grounding, insulation, Ohm's Law, AC/DC); knowledge of basic electrical components (e.g., conductors, insulators, switches, capacitors, inductors, transformers) and basic circuit design; and knowledge of the operation and application of common electrical components and common measurement instruments (e.g., multi-meters, etc.). Working knowledge of test equipment (e.g., Tech Tad, Sidekick, 965DSP, transmission measuring sets). Ability to use established electrical, digital, and/or mechanical principals and to perform appropriate tests to identify and solve problems encountered on the job. Ability to efficiently and accurately work with multiple types of information and/or perform multiple tasks simultaneously. Ability to complete designated amount of work in a specified timeframe (e.g., quality jobs per day), adjusting work assignments or schedules to meet changing work-related priorities or demands. Ability to provide efficient, quality service to both internal and external customers both face-to-face and over-the-phone. Ability to work well with others to achieve common goals and to foster a cooperative climate, as well as to work independently in the field with little supervision. Ability to perceive differences in wire and telecom cable color. Ability to climb and work at elevations (e.g., from ladders, poles, lift trucks) exceeding 18 feet. Ability to work in confined spaces (e.g., attics, crawl spaces, utility holes). Ability to lift heavy objects Ability to perform job activities outdoors in different weather conditions (e.g., extreme cold and/or heat, inclement weather). A valid State driver's license with a current satisfactory driving record. Ability to work varying shifts and hours including possible mandatory overtime, weekends and holidays. Preferred Job Qualifications:

At least 12 months experience within the last five years maintaining/repairing and testing copper and/or fiber optic cable in an underground, aerial, or buried environment. At least 12 months of experience within the last five years connecting telecom color-coded wires and cables to terminals, attaching or detaching various kinds of hardware to wires, cables, buildings and poles. General experience in testing and turning up DSL, and Carrier Systems. Ability to read, review, interprets and understands technical documents (e.g., schematics, drawings, blueprints, layouts). Prior Customer Service experience. Ability to recognize and identify sales opportunities that meet the needs of customers and the company, including promoting and closing sales of products and services. Prior experience working on a computer in a Windows-based system and with Microsoft Outlook. Prior experience using a body belt and safety straps. EEO Statement We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status. We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast. Our combination of business and residential service solutions -- including home and wireless voice solutions and digital television -- provide innovative solutions to our customers. CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world. CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.