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in Mansfield, TX

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Hours Full-time, Part-time
Location mansfield, Texas

About this job

General Summary

Leads group, private and semi-private swim lessons to all ages and ability levels. Creates a fun and inviting learning environment to ensure a positive member experience. Builds strong relationships with participants and continually recommends classes based on skill levels.

Major Duties & Responsibilities

Member Experience

1. Greets, acknowledges, engages and interacts with members at all times.

2. Creates an educational, safe and inviting experience for all participants.

3. Initiates, develops and maintains positive relationships with participants.

4. Responds to member questions regarding Life Time's programs, policies and procedures.

5. Quickly and efficiently responds to member questions, comments, and concerns

6. Provides a safe, clean and organized pool area.

Sales & Promotion

Promotes and sells all Aquatics programs and services.

Continually increases their knowledge of Life Time's products, services, policies and procedures.

Promotes all Life Time programs, products and services.

Financial & Budgetary

Ensures use of supplies follow the amount prearranged by the department budget.

Treats all equipment with care.

Managerial & Supervisory

1. Maintains order and safety in swimming areas.

2. Assists in enforcing club and pool policies at all times.

3. Attends department and "all club" meetings.

4. Attends monthly and quarterly in-service trainings.

Responsibilities of All Positions

Supports and articulates the Life Time Mission and Vision statements.

Adheres to company policies and procedures.

Ensures cleanliness of the club using all 5 senses:

Sight to ensure club is neat and orderly

Sound to ensure music/sound levels are appropriate

Touch to ensure floors, countertops, etc are clean and dry

Taste to ensure food & beverages in the caf are up-to-standards

Smell to ensure the club is fresh and odor free

Customer Service :

Demonstrates positive attitude and actions through a display of courtesy, service, cooperation, hospitality, sensitivity, and professionalism to internal and external customers.

Safety :

Safety responsibilities include:

Complies with all company safety rules

Uses all required safety devices and personal protection equipment

Reports accidents and injuries to supervisor as soon as possible

Participates in safety training and safety inspections

Suggests methods of preventing hazards to safety committee

Minimum Qualifications

Education:

* Working towards a high school diploma or GED

Experience:

Swim lesson instruction or coaching experience (preferred)

One year customer service (preferred)

Licenses / Certifications / Registrations:

* Red Cross Lifeguard and First Aid (preferred)

* Red Cross CPR-PR/AED (preferred)

* CPR/AED certification required within 60 days of hire

* First Aid certification required within 60 days of hire

* Complete and Pass the U Swim School Training

* Complete LTU Safety Training before first shift

* Complete LTU U Swim School Orientation before first shift

* Complete all LTU courses within first 60 days of hire