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in Fremont, CA

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Hours Full-time, Part-time
Location fremont, California

About this job

Essential Functions:

* Greet and assist patients that present.

* Working knowledge of Health Plan coverage types, for example (but not limited to) traditional, deductible, etc.

* Check in patient by following check-in policies and procedures and using the check-in systems of manual visit records when the systems are down

* Check out patients by following check-out policies and procedures and using the check-out systems or manual visit records when the systems are down, if applicable

* Follow appropriate procedures when registering exception-type patients such as non-members, out-of-area health plan members, Medicare, Medi-Cal, and industrial patients

* Assist patients by providing general information and explaining co-pays/applicable fees.

* Maintain the patient will-call area box, if applicable

* Communicate with clinical and business office staff as needed

* Cash Handling Reconciliation Deposit and handle cash according to the Cash Handling Responsibility Agreement.

* This position is for the float pool.

* The majority of time, you will be floating to different departments.

* This position is to back-fill for vacations sick calls and any other leaves that need to be covered.

* Perform other duties as required

Qualifications:

* High School Diploma / GED.

Training/work experience

* 6 months of work experience

* Ability to read and follow instructions, short correspondence, and memos

* Communicate with health care providers, staff, patients, and visitors

* Professional phone etiquette

* Ability to multi-task, organize, manage time, and prioritize work flow in a complex environment

* Knowledge and use of computer and computer keyboard

* Must be willing to work in a Labor Management Partnership environment

* Also refer to the detailed responsibilities outlined in the L29 Cash Handling Responsibility Agreement.