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Desk Clerk - Full-time / Part-time
•30 days ago
| Hours | Part-time, Full-time |
|---|---|
| Location | 4501 Eastgate Blvd Cincinnati, Ohio |
About this job
* Greet customers or visitors and provide appropriate information
* Receive telephone calls and direct them to the appropriate recipient
* Direct general public or visitors to the correct department or concerned person
* Handle mail and packages for guests
* Check-in and check-out guests
* Provide appropriate room availability and pricing information
* Explain company services and facilities to arriving guests
* Manage all items displayed on shift checklist
* Maintain daily forms and logs
* Arrange transportation for guests or company staff
* Manage wake-up calls for guests
* Ensure that inventory of supplies
* Assist marketing and administration departments with projects when required
* Arrange for the storage of incoming packages and mail
* Effectively deal with complaints by attempting to resolve them or forwarding them to the right manager
* Take reservation requests over the telephone or in person (in a hotel environment)
* Ensure that the front desk and surrounding areas are clean at all times
* Receive telephone calls and direct them to the appropriate recipient
* Direct general public or visitors to the correct department or concerned person
* Handle mail and packages for guests
* Check-in and check-out guests
* Provide appropriate room availability and pricing information
* Explain company services and facilities to arriving guests
* Manage all items displayed on shift checklist
* Maintain daily forms and logs
* Arrange transportation for guests or company staff
* Manage wake-up calls for guests
* Ensure that inventory of supplies
* Assist marketing and administration departments with projects when required
* Arrange for the storage of incoming packages and mail
* Effectively deal with complaints by attempting to resolve them or forwarding them to the right manager
* Take reservation requests over the telephone or in person (in a hotel environment)
* Ensure that the front desk and surrounding areas are clean at all times
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